Public Tickets
lucalorusso
Footer missingClosed
Akira Prestashop 1.7, 8.x
Updated April 12, 2021 at 10:31am
3
Most recent comment from Naik Lead:Hi,
we have attached the import file for the Akira footer, or you can install updated theme
Check attached file.
Thank you!
johnny02
CMS pages lose footer after saveClosed
Akira Prestashop 1.7, 8.x
Updated April 12, 2021 at 10:19am
6
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
Jessica Verger
Need files for manual installClosed
Perfect Gift Prestashop 1.7
Updated April 5, 2021 at 8:19am
6
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Marian
Foother in CMS pageClosed
Akira Prestashop 1.7, 8.x
Updated April 5, 2021 at 3:28am
4
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
Pablo
Bad loadClosed
Akira Prestashop 1.7, 8.x
Updated April 2, 2021 at 9:19am
2
Most recent comment from Naik Lead:Hi,We have fixed theme for this errors. Please update the themeunzip update theme and copy it.Override the theme you are using root/themes/akira/Copy the root/themes/akira/dependencies/modules/ folde ...
lucalorusso
Image not showingClosed
Other Question Prestashop 1.7
Updated April 2, 2021 at 8:59am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!You are not using the latest version of Prestashop. Please upgrade to the latest Prestashop version to use and fix this bug.
izeeweb
Home blockClosed
Akira Prestashop 1.7, 8.x
Updated March 31, 2021 at 7:38am
3
Most recent comment from izeeweb:Thank you very much for your answer !
Dario
Ajax parse errorClosed
Akira Prestashop 1.7, 8.x
Updated March 19, 2021 at 7:27am
5
Most recent comment from Dario:Thanks work now!
simont26
Category boxed headerClosed
Akira Prestashop 1.7, 8.x
Updated March 19, 2021 at 5:15am
2
Most recent comment from Naik Lead:We're sorry but we don't understand. Could you please explain in more detail and take some screenshots.
Lloyd Mavhura
Bought wrong theme and i need to exchangeClosed
Perfect Gift Prestashop 1.7
Updated March 10, 2021 at 2:01am
6
Most recent comment from Naik Lead:Please open a refund request here: https://themeforest.net/refund_requests/new
The sales page side will process your request as soon as possible.
Thank you!
Anders Kjøller
InstallationClosed
Akira Prestashop 1.7, 8.x
Updated February 19, 2021 at 4:29am
20
Most recent comment from Naik Lead:Hi,As tested, we created a new category and added megamenu. Then delete this category.
However, Megamenu works well even with debug mode enabled.
Please double check, or add to the faulty directory on ...
Michaël Vigneron
Problem akira reload the pageClosed
Akira Prestashop 1.7, 8.x
Updated January 26, 2021 at 3:30am
2
Most recent comment from Naik Lead:Hi,Akira 1.0 version only works on Prestashop 1.7.3.x and below versions.
You can completely uninstall this 1.0.0 and use our 2.0 version with Prestashop 1.7.6.xIf Prestashop version is not suitable y ...
Savoire01
Crash and BugsClosed
Akira Prestashop 1.7, 8.x
Updated January 14, 2021 at 6:36am
13
Most recent comment from Naik Lead:Hi,Now it's ok.As described by us, if you have installed Akira 1.0 first, you need to completely remove Akira 1.0 including all related modules before you install Akira 2.0.We have attached Akira ...
squerolxipset
Add subcategory searchClosed
Akira Prestashop 1.7, 8.x
Updated January 12, 2021 at 5:53am
2
Most recent comment from Naik Lead:Hi,There is currently no this option.
ps_facetedsearch on the category page works only on this page.
You could switch to using ps_categorytree which displays a category tree that allows customers to g ...
squerolxipset
problem removing more than one product at the same timeClosed
Akira Prestashop 1.7, 8.x
Updated January 8, 2021 at 3:56am
4
Most recent comment from Naik Lead:Hi,We try to access your FTP many time but no luckPlease replace this folder to resolve your problem root/modules/nrtelementor/src/Thank you!