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Public Tickets

advertage Homepage configurationClosed   Perfect Gift Prestashop 1.7   Updated January 31, 2018 at 2:05am   14 Most recent comment from Naik Lead:We are glad to hear this is resolved. The ticket will be closed. A reply to this ticket will reopen it at any time. Please do not hesitate to contact us if you have any other needs.  If you're happy ... snesme Layout typeClosed   Akira Prestashop 1.7, 8.x   Updated January 8, 2018 at 9:51am   8 Most recent comment from Naik Lead:You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ... dobrisan Problems with axon themeClosed Other Question Prestashop 1.7   Updated December 9, 2017 at 1:36pm   2 Most recent comment from Naik Lead:Hi, Thank you for using our theme. Please submit your problem to the right category and verify it by license and mail. If you are using item made by AxonVIP you can create new ticket here: https:/ ... Wrahatnolo Hari Wibowo Problem Installation ThemeClosed Other Question Prestashop 1.7   Updated December 7, 2017 at 10:28am   5 Most recent comment from Naik Lead:We mean that you should create a new ticket in the right category.Thank you! Pablo M reference to libraries http://fonts.gstatic.comClosed Other Question Prestashop 1.7   Updated December 6, 2017 at 3:43am   2 Most recent comment from Naik Lead:Hi MX3, Thank you for using our theme. Please submit your problem to the right category and verify it by license and mail. If you are using item made by AxonVIP you can create new ticket here: htt ... MX3 Error 500 url rewrite Smart BlogClosed Other Question Prestashop 1.7   Updated November 29, 2017 at 1:02pm   2 Most recent comment from Naik Lead:Hi MX3,Thank you for using our theme. Please submit your problem to the right category and verify it by license and mail.If you are using item made by AxonVIP you can create new ticket here: https:/ ... SimonStephan Installation Theme TranslationClosed   Perfect Gift Prestashop 1.7   Updated November 29, 2017 at 1:32am   2 Most recent comment from Naik Lead:Thank you very much for using our theme! Please provide us FTP credentials and Back Office access of the site. We will check it and help you asap! lyczkop Translate itemsClosed   Perfect Gift Prestashop 1.7   Updated October 30, 2017 at 3:43am   4 Most recent comment from Naik Lead:Hi,If you are using normal, no need to upgrade.All upgrades belong to Prestashop, so you can get help here: https://www.prestashop.com/en/supportThank you! juglair AnalyticsClosed Other Question Prestashop 1.7   Updated October 18, 2017 at 2:17am   2 Most recent comment from Naik Lead:Hi,You can enable https for your site in the BO > Shop Parameters > General. Make sure you have registered the SSL certificate with your hosting manager. Thanks! Rich Sanders Revolution SliderClosed Other Question Prestashop 1.7   Updated October 14, 2017 at 4:41pm   2 Most recent comment from Naik Lead:Hi Rich Sanders,Thank you for using our theme.Please submit your ticket in the Axon support service https://axonvip.ticksy.com. And provide us FTP credentials and Back Office access of the site. We ... WEI error 500 after click 'use this theme'Closed Other Question Prestashop 1.7   Updated October 9, 2017 at 1:32am   2 Most recent comment from Naik Lead:Hi WEI,Thank you for using our theme!Please submit your ticket in this link https://axonvip.ticksy.com/we will help you asap! Ismael Fail while installingClosed   Akira Prestashop 1.7, 8.x   Updated September 29, 2017 at 1:32am   2 Most recent comment from Naik Lead:Hi Ismael,Thank you for using our theme.Please extra your package download from Themeforest.Inside it we have installation file in the folder /akira_theme/Have a nice day! Akin Akira theme issuesClosed   Akira Prestashop 1.7, 8.x   Updated September 25, 2017 at 3:17pm   11 Most recent comment from Akin:I will post a review on ThemeForest.. but only after the site is online and fully functional. stormfun can't add to products on mobile on main pageClosed   Croma Prestashop 1.7   Updated September 8, 2017 at 2:20am   10 Most recent comment from Naik Lead:Please check again. stormfun Is it possible to add video to product page?Closed   Croma Prestashop 1.7   Updated September 7, 2017 at 2:08am   3 Most recent comment from Naik Lead:Hi stormfun, You have to make each tab is different for each product. We can do a module for this with $50  https://paypal.me/Lightatend/50 Or you have to do it yourself. Thank you!