Public Tickets
nahagel
InstallationClosed
Akira Prestashop 1.7, 8.x
Updated July 3, 2020 at 7:13am
3
Most recent comment from Naik Lead:Please follow ticket https://lightatendthemes.ticksy.com/ticket/2461272/Thank you!
MrJimmy1
The left menu (panel admin) disappears after installationClosed
Other Question Prestashop 1.7
Updated June 17, 2020 at 7:12am
5
Most recent comment from MrJimmy1:Purchase codese5eee461-e419-46b2-8f9b-b1d152fcafa2 - 9 Jun 2020
zakariabenrouba
Newsletter doesn't workClosed
Akira Prestashop 1.7, 8.x
Updated February 12, 2020 at 11:16am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!You can find all of newsletter subscription follow attached image.
zakariabenrouba
change layout page of search and brand pagesClosed
Akira Prestashop 1.7, 8.x
Updated January 23, 2020 at 5:43pm
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!Please find it follow attached image.
zakariabenrouba
Blank page after changing order statusClosed
Akira Prestashop 1.7, 8.x
Updated December 16, 2019 at 2:21am
3
Most recent comment from Naik Lead:Hi,Thank you for contact us!Please enable your debug mode and check again.You can send us the errors screen after check that.
zakariabenrouba
Megamenu 500 Internal Server ErrorClosed
Presale question
Updated December 11, 2019 at 1:53am
11
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
zakariabenrouba
Blank page after installing AkiraClosed
Akira Prestashop 1.7, 8.x
Updated December 11, 2019 at 1:53am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
jwebcreation
LAE ConfigureClosed
Presale question
Updated May 25, 2019 at 10:36am
4
Most recent comment from Naik Lead:Feel free to submit the ticket to the correct category as attached image.This directory staff will assist you as quickly as possible.
Thank you!
Arturo
foot editorClosed
Akira Prestashop 1.7, 8.x
Updated December 19, 2018 at 9:40am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!You can find it in the translations page BO > International > Translations > themes translation.Or this file root/themes/akira_theme/modules/ps_emailsubscription/views/tem ...
Adama Ba
Customer formClosed
Perfect Gift Prestashop 1.7
Updated October 29, 2018 at 2:11am
6
Most recent comment from Naik Lead:Hi,Prestashop only offers these options for customer forms.You can see more here http://doc.prestashop.com/display/PS17/CountriesThank you!
Patrick
products not responsive en smartphonesClosed
Akira Prestashop 1.7, 8.x
Updated October 16, 2018 at 3:13am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!Please follow attched image to fix this problem.
TomasA
slideshow responsivnesClosed
Croma Prestashop 1.7
Updated September 26, 2018 at 1:49am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!Responsive needs a landmark to lean on.You need a nice desktop, before the responsive works well.Set up a nice screen as you wish, then responsive will get you the best dis ...
TomasA
add noindex nofollow metaClosed
Croma Prestashop 1.7
Updated September 25, 2018 at 7:37am
14
Most recent comment from Naik Lead:Hi,You can use the custom service for request change.After receiving your custom request and budget. We will fix the charge level and completion time.Thank you!
luchoweb
Perfect Gifts - Responsive Prestashop 1.7 ThemeClosed
Other Question Prestashop 1.7
Updated September 20, 2018 at 3:44pm
4
Most recent comment from Naik Lead:Hi,With this issue you need to renew our support package here: https://themeforest.net/item/perfect-gifts-responsive-prestashop-17-theme/19600615. Then your ticket will be transferred to the technical ...
Tomas
AddressesClosed
Other Question Prestashop 1.7
Updated July 4, 2018 at 2:35am
6
Most recent comment from Naik Lead:Hi,
Sorry about that!
We can not help you, because this is only for purchase related questions.
You need to create a ticket in the right category for the help of technical staff.
Thank you!