Public Tickets
Eduardo
How do you access the Elementor-based editor?Closed
Akira Prestashop 1.7, 8.x
Updated September 14, 2020 at 3:40am
7
Most recent comment from Naik Lead:Thank you very much for contact us!We will install Akira2.0 for free on the default Prestashop version.
Please provide us FTP credentials and Back Office access of the site.
We will check it and help ...
iktomeadv
error deleting products and categoriesClosed
Akira Prestashop 1.7, 8.x
Updated August 27, 2020 at 10:00am
3
Most recent comment from iktomeadv:thank you so much
nahagel
SlideShowClosed
Akira Prestashop 1.7, 8.x
Updated July 8, 2020 at 9:43am
2
Most recent comment from Naik Lead:Now it's ok please check it.Thank you!
nahagel
layoutClosed
Akira Prestashop 1.7, 8.x
Updated July 3, 2020 at 8:25am
4
Most recent comment from Naik Lead:Hi,Since installing with PHP 7.4 errors have existed.
You need to completely reinstall to use Akira.
Thank you!
nahagel
InstallationClosed
Akira Prestashop 1.7, 8.x
Updated July 3, 2020 at 7:13am
3
Most recent comment from Naik Lead:Please follow ticket https://lightatendthemes.ticksy.com/ticket/2461272/Thank you!
MrJimmy1
The left menu (panel admin) disappears after installationClosed
Other Question Prestashop 1.7
Updated June 17, 2020 at 7:12am
5
Most recent comment from MrJimmy1:Purchase codese5eee461-e419-46b2-8f9b-b1d152fcafa2 - 9 Jun 2020
zakariabenrouba
Newsletter doesn't workClosed
Akira Prestashop 1.7, 8.x
Updated February 12, 2020 at 11:16am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!You can find all of newsletter subscription follow attached image.
zakariabenrouba
change layout page of search and brand pagesClosed
Akira Prestashop 1.7, 8.x
Updated January 23, 2020 at 5:43pm
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!Please find it follow attached image.
zakariabenrouba
Blank page after changing order statusClosed
Akira Prestashop 1.7, 8.x
Updated December 16, 2019 at 2:21am
3
Most recent comment from Naik Lead:Hi,Thank you for contact us!Please enable your debug mode and check again.You can send us the errors screen after check that.
zakariabenrouba
Megamenu 500 Internal Server ErrorClosed
Presale question
Updated December 11, 2019 at 1:53am
11
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
zakariabenrouba
Blank page after installing AkiraClosed
Akira Prestashop 1.7, 8.x
Updated December 11, 2019 at 1:53am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
jwebcreation
LAE ConfigureClosed
Presale question
Updated May 25, 2019 at 10:36am
4
Most recent comment from Naik Lead:Feel free to submit the ticket to the correct category as attached image.This directory staff will assist you as quickly as possible.
Thank you!
Arturo
foot editorClosed
Akira Prestashop 1.7, 8.x
Updated December 19, 2018 at 9:40am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!You can find it in the translations page BO > International > Translations > themes translation.Or this file root/themes/akira_theme/modules/ps_emailsubscription/views/tem ...
Adama Ba
Customer formClosed
Perfect Gift Prestashop 1.7
Updated October 29, 2018 at 2:11am
6
Most recent comment from Naik Lead:Hi,Prestashop only offers these options for customer forms.You can see more here http://doc.prestashop.com/display/PS17/CountriesThank you!
Patrick
products not responsive en smartphonesClosed
Akira Prestashop 1.7, 8.x
Updated October 16, 2018 at 3:13am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!Please follow attched image to fix this problem.