Public Tickets
lucalorusso
translationsClosed
Akira Prestashop 1.7, 8.x
Updated June 2, 2021 at 4:16pm
12
Most recent comment from Naik Lead:If you are using Akira 2.1.5 or lower, you need to update to the latest Akira theme to fix this translation error.
Thank you!
Pablo
Traslation Theme AxonClosed
Akira Prestashop 1.7, 8.x
Updated June 2, 2021 at 12:58pm
2
Most recent comment from Naik Lead:Hi,Can you please check that again with our attached image?Thank you!
amezbros
How to add prestashop widget with elementorClosed
Akira Prestashop 1.7, 8.x
Updated June 2, 2021 at 10:47am
2
Most recent comment from Naik Lead:Hi,What version of Akira theme do you use?There are incompatible 3rd party modules that will also not work with Module widgets. Please use custom hook Widget.
Thank you!
cryonos
Editor issueClosed
Akira Prestashop 1.7, 8.x
Updated June 1, 2021 at 3:56am
11
Most recent comment from Naik Lead:You have edited our file. Please check again.
Our edited Color swatch display is different from the default.Thank you!
Gianluca
Research by aspectsClosed
Akira Prestashop 1.7, 8.x
Updated May 29, 2021 at 3:50pm
11
Most recent comment from Naik Lead:Hi,The criteria that appear in the filter are because your products contain the same criteria but differ in value, so they appear.
Your products may be in the same category, so the filter by category ...
lucalorusso
category selection nearly impossible to useClosed
Akira Prestashop 1.7, 8.x
Updated May 28, 2021 at 11:01am
5
Most recent comment from lucalorusso:thanks!
Bizonweb
Problem with Axon CreatorClosed
Akira Prestashop 1.7, 8.x
Updated May 27, 2021 at 10:59am
3
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
boxfilippo
licenzaClosed
Akira Prestashop 1.7, 8.x
Updated May 26, 2021 at 12:45am
9
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
Many thanks in advance!
Gianluca
The changes are not updatedClosed
Akira Prestashop 1.7, 8.x
Updated May 21, 2021 at 10:19am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
easycom2020
Ticket reminderClosed
Akira Prestashop 1.7, 8.x
Updated May 20, 2021 at 3:47pm
2
Most recent comment from Naik Lead:Thank you very much for contact us!Where is your screenshots attached?
Please provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
lucalorusso
add particles.js via html or addonClosed
Akira Prestashop 1.7, 8.x
Updated May 18, 2021 at 9:49am
2
Most recent comment from Naik Lead:Hi,Please send us the WP plugin you used so we can check its compatibility with Prestashop.Thanks!
Dario
UpdateClosed
Akira Prestashop 1.7, 8.x
Updated May 12, 2021 at 4:39pm
8
Most recent comment from Naik Lead:Hi,You can upload and install Axon - Creator module yourself.Thank you!
Gianluca
Axon home missing - UrgentClosed
Akira Prestashop 1.7, 8.x
Updated May 8, 2021 at 8:40am
16
Most recent comment from Naik Lead:Tell us what your error looks like after updating the file.
Please do not hesitate to contact us if you have any other needs.
lucalorusso
Contact page not workingClosed
Akira Prestashop 1.7, 8.x
Updated May 7, 2021 at 11:51pm
2
Most recent comment from Naik Lead:Hi,Please follow the instructions in the attached file. A later update we will address this inconvenience.Thanks!
lucalorusso
error in ken burns effectClosed
Akira Prestashop 1.7, 8.x
Updated May 5, 2021 at 12:11pm
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.