Public Tickets
Luca
Show subcategories imageClosed
Akira Prestashop 1.7, 8.x
Updated September 26, 2023 at 8:10pm
3
Most recent comment from Elanto75:Good morning,I inserted an image in the subcategory "ACCESSORI PER RICAMO" but I still don't see anything
Derek W
How do we remove the positive reviews and star symbols from the homepage?Closed
Akira Prestashop 1.7, 8.x
Updated September 7, 2023 at 8:44am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
agencelevel2
Modify content directly from databaseClosed
Other Question Prestashop 1.7
Updated September 5, 2023 at 1:54pm
2
Most recent comment from Naik Lead:Sorry, you need to create a new ticket in the correct Akira category so the technicians can help you.
Here we can only answer questions about buying and selling products.
Thank you!
mibax
translationClosed
Akira Prestashop 1.7, 8.x
Updated September 5, 2023 at 9:12am
5
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Nass01
Display issues with Axon Creator when adding a header template or homepage templateClosed
Akira Prestashop 1.7, 8.x
Updated September 4, 2023 at 3:50am
2
Most recent comment from Naik Lead:For vertical menus you need to add items so they can be displayed. Go to megamenu and add an item select display vertical menu you will see them.Banner images from the demo are replaced with phalcon h ...
kabsetzr
Akira ElementorClosed
Other Question Prestashop 1.7
Updated August 24, 2023 at 1:43am
4
Most recent comment from Naik Lead:Hi,$69 is a one-time price to download Akira for life.Thank you!
Alvaro
I can't find the shop templates or who we are.Closed
Akira Prestashop 1.7, 8.x
Updated August 12, 2023 at 10:31am
2
Most recent comment from Naik Lead:Hi,
For shop, this is a default Prestashop page and you can only use the available configurations. The shop page you can configure as the attached image.About us is a CMS page and you can edit it with ...
Pmxt
Product Carousel: Select Product does not workClosed
Akira Prestashop 1.7, 8.x
Updated August 8, 2023 at 2:16pm
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Constantin Matel
Smartblog Internal server error 500Closed
Akira Prestashop 1.7, 8.x
Updated July 31, 2023 at 1:54am
2
Most recent comment from Naik Lead:Unfortunately, Prestashop does not allow removing IDs from links.
If you interfere you need to handle it yourself.
Please contact the module vendor - Awesome URL for support.
Thank you!
marlonmorales4
nrtupgradeClosed
Akira Prestashop 1.7, 8.x
Updated July 31, 2023 at 1:52am
2
Most recent comment from Naik Lead:Thank you for contacting us!
nrtupgrade is a module, you need to go to modules and upload it.
Createenergy
Migration of License to New Test Domain from previous Test DomainClosed
Presale question
Updated July 26, 2023 at 8:52am
4
Most recent comment from Naik Lead:Unfortunately, we are unable to assist you once the support package has expired.
You need to purchase a support plan or a new license.
Thank you!
BCN-DM
Edit product PageClosed
Akira Prestashop 1.7, 8.x
Updated July 26, 2023 at 1:42am
4
Most recent comment from Naik Lead:Currently we have the latest version of Akira 2.4.5, please update to fix the error.
Thank you!
Webbrent
Prestashop 8.1 with PHP8.3Closed
Presale question
Updated July 24, 2023 at 4:41pm
2
Most recent comment from Naik Lead:As you can see in the documentation, Prestashop 8.1 is only compatible with PHP 8.1 or below https://devdocs.prestashop-project.org/8/basics/installation/system-requirements/#php-requirements.
Once t ...
mibax
font sizeClosed
Akira Prestashop 1.7, 8.x
Updated July 24, 2023 at 9:11am
2
Most recent comment from Naik Lead:Unfortunately this option is not available at this time.
Carmen
PS 8.1Closed
Akira Prestashop 1.7, 8.x
Updated July 18, 2023 at 1:26pm
9
Most recent comment from Carmen:Ok, no problem :)