Public Tickets
Santiago
Axon editor doesnt workClosed
Akira Prestashop 1.7, 8.x
Updated March 25, 2023 at 1:02pm
3
Most recent comment from Naik Lead:Prestashop 8 and Cloudflare integrate smoothly with each other, although there has been an issue with Rocket Loader in the past.
The issue was caused by Rocket Loader automatically changing the script ...
dominikg15
Webp imagesClosed
Akira Prestashop 1.7, 8.x
Updated March 25, 2023 at 9:27am
2
Most recent comment from Naik Lead:Unfortunately, the media player does not allow displaying the webp format to choose from.
You can choose to modify url to enter the webp image link directly.
Thank you!
homemusculation
module problemClosed
Akira Prestashop 1.7, 8.x
Updated March 21, 2023 at 2:15am
2
Most recent comment from Naik Lead:Thank you very much for contact us!We're sorry but we don't understand. Could you please explain in more detail and take some screenshots.
Please provide us FTP credentials and Back Offic ...
Edwin Blüm
TranslationClosed
Akira Prestashop 1.7, 8.x
Updated March 20, 2023 at 11:11am
8
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
Ralph
Error 500Closed
Akira Prestashop 1.7, 8.x
Updated March 20, 2023 at 1:46am
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
MARCO
install child themeClosed
Akira Prestashop 1.7, 8.x
Updated March 11, 2023 at 12:32am
3
Most recent comment from Naik Lead:Please use Prestashop 8.0.1 and PHP 8 instead of Prestahsip 8.0.0
You need to install the latest Akira 2.4.3, the 2.3.5 version you use is only for Prestashop 1.7.7.
Thank you!
littlecottonfly
No load axoncreatorClosed
Akira Prestashop 1.7, 8.x
Updated March 9, 2023 at 10:51am
3
Most recent comment from Naik Lead:We have removed the cookiesbot you added to AxonCreator.
Everything was working fine.
Please double check cookiesbot configuration before adding.
Thank you!
raphaelmrlc
Modify side account text colorClosed
Akira Prestashop 1.7, 8.x
Updated March 8, 2023 at 2:40am
2
Most recent comment from Naik Lead:Unfortunately, you need to request custom service for this, these options are not available.
Thank you!
raphaelmrlc
ATC button infinite loadingClosed
Akira Prestashop 1.7, 8.x
Updated March 6, 2023 at 2:44pm
8
Most recent comment from Naik Lead:Link BO cannot be accessed, please check again.
You need to attach a product link that can be added to cart, all your products are out of stock.
Thank you!
MocomaFR
Back to topClosed
Akira Prestashop 1.7, 8.x
Updated March 3, 2023 at 10:55am
4
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
dominikg15
EasyZoom image sizeClosed
Akira Prestashop 1.7, 8.x
Updated March 2, 2023 at 3:04pm
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Chris Allbones
Cant load editorClosed
Akira Prestashop 1.7, 8.x
Updated March 1, 2023 at 3:25pm
10
Most recent comment from Naik Lead:Hi,Now it's ok.Maybe due to an influence from outside the theme leading to the hook not being assigned enough, you just need to press the assign hook button like the attached image to fix this er ...
dominikg15
Special offer - image sizeClosed
Akira Prestashop 1.7, 8.x
Updated March 1, 2023 at 3:17pm
2
Most recent comment from Naik Lead:The image size here is 466x579, you need to use a size equal to or proportional to this value.
If not available you can create a new size with the name you want in the image manager. Remember to pres ...
jimmy
Message tell to deactivate but need to purchase nowClosed
Akira Prestashop 1.7, 8.x
Updated February 27, 2023 at 9:17am
8
Most recent comment from Naik Lead:Please use our license migration tool as attached photo.
Just enter the correct license and old domain.
Thank you!
jmgrana1
Fiters in category pageClosed
Akira Prestashop 1.7, 8.x
Updated February 26, 2023 at 1:48am
2
Most recent comment from Naik Lead:We noticed that you have a canvas filter like the attached image. BEBE.png
If you want the fillter like the demo you can choose the display style as the attached image BEBE.png
Please check again.Th ...