Public Tickets
zxs0692
Remove Parent categories in Category Pages and remove Product Details tab in product pageClosed
Akira Prestashop 1.7, 8.x
Updated August 23, 2024 at 2:30pm
4
Most recent comment from Naik Lead:For the category page you need to choose the product type as attached image.
For product blocks in AxonCreator you can choose the product type for each widget.
Thank you!
Sergio
My Account link doesn't workClosed
Akira Prestashop 1.7, 8.x
Updated July 31, 2024 at 4:22pm
4
Most recent comment from Naik Lead:Hi,This button cannot delete custom CSS.Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
eltontirana
Feature SetClosed
Akira Prestashop 1.7, 8.x
Updated July 3, 2024 at 3:35pm
2
Most recent comment from Naik Lead:Thank you for contacting us!
Unfortunately, we currently do not have any tools that can pre-group features. On the addons page from Prestashop, there is no module with this function available.
If you ...
haurangi
Order by PriceClosed
Akira Prestashop 1.7, 8.x
Updated June 24, 2024 at 2:07am
6
Most recent comment from Naik Lead:Many thanks for your feedback!
Please let us know if we can be of further assistance.
activemediaconcept
Edit page authentication and identityClosed
Other Question Prestashop 1.7
Updated June 3, 2024 at 12:53pm
6
Most recent comment from Naik Lead:You need to use the Akira child theme to save your edits.
We have the Akira child theme available inside the package you download from Themeforest.Thank you!
mousquesfelicien
Fichier de configuration manquant lors de l'importation du thème sur prestashop 8.0.4Closed
Akira Prestashop 1.7, 8.x
Updated May 31, 2024 at 3:41am
9
Most recent comment from Naik Lead:Hi,Are you sure you want to translate this text? Is this button on the home page or category page? If it is on the homepage you can translate it by going to the translation page and selecting the tran ...
Prupix
Contact FormClosed
Akira Prestashop 1.7, 8.x
Updated May 30, 2024 at 4:13am
2
Most recent comment from Naik Lead:Unfortunately, the contactform from Prestashop currently does not allow adding new fields.
Thank you!
kabsetzr
Drop PriceClosed
Akira Prestashop 1.7, 8.x
Updated May 28, 2024 at 2:17am
2
Most recent comment from Naik Lead:Please check the sitemap from your site and look at the price drop page to see if any products are loaded.
Thank you!
utercnila
psgdpr_consentClosed
Other Question Prestashop 1.7
Updated May 16, 2024 at 2:32am
4
Most recent comment from Naik Lead:You need to create a new ticket in the correct category and send access information to the technician for support.
Thank you!
utercnila
psgdpr_consentClosed
Other Question Prestashop 1.7
Updated May 2, 2024 at 9:03am
4
Most recent comment from Naik Lead:Unfortunately, for errors you need to create a ticket in the correct category to receive support from technicians.
Thank you!
Prupix
Category listClosed
Akira Prestashop 1.7, 8.x
Updated April 20, 2024 at 3:05pm
4
Most recent comment from Naik Lead:Hi,You can find it here: rootthemesakiratemplatescatalog_partialsminiatures_partials_productproduct-1.tplIf you choose a different display style for the cate page grid style, you need to edit the corr ...
Sarlex25
error when I want to change the default colorsClosed
Akira Prestashop 1.7, 8.x
Updated April 16, 2024 at 3:41am
2
Most recent comment from Naik Lead:Hi,You can find it as attached image.Thank you!
frambuesafashion Acevedo
Prestashop 8.1Closed
Akira Prestashop 1.7, 8.x
Updated April 16, 2024 at 3:40am
12
Most recent comment from Naik Lead:You entered missing www.
Thank you!
Stefano Sinolli
AxonCreator issueClosed
Akira Prestashop 1.7, 8.x
Updated April 5, 2024 at 1:33am
2
Most recent comment from Naik Lead:Please try using our troubleshooting tool as attached image. https://tinyurl.com/2crakl3b
Thank you!
kabsetzr
New page problemClosed
Akira Prestashop 1.7, 8.x
Updated March 25, 2024 at 4:00am
4
Most recent comment from Naik Lead:Very sorry for the delayed response!
Could you please tell us which version of Prestashop and Akira you are using?
Thank you!