Public Tickets
Ján
Theme problemsClosed
Akira Prestashop 1.7, 8.x
Updated January 25, 2024 at 2:55pm
2
Most recent comment from Naik Lead:We're sorry but we don't understand. Could you please explain in more detail and take some screenshots.
tommasodeluca
Remove border imageClosed
Akira Prestashop 1.7, 8.x
Updated January 22, 2024 at 2:08am
6
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Luca Premi
Images products not shown on mobileClosed
Akira Prestashop 1.7, 8.x
Updated January 18, 2024 at 11:17am
27
Most recent comment from Naik Lead:We're sorry but we don't understand. Could you please explain in more detail and take some screenshots.
Kreandoweb
error serverClosed
Akira Prestashop 1.7, 8.x
Updated January 18, 2024 at 9:00am
4
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
murats26
lisans anahtarı verilmediClosed
Akira Prestashop 1.7, 8.x
Updated January 12, 2024 at 9:07am
6
Most recent comment from Naik Lead:Currently, Prestashop does not use translation files. All translations are saved in the database.
You need to import Prestashop's language pack first.
Then the default untranslated words will hav ...
julienavavian
Color by defaultClosed
Akira Prestashop 1.7, 8.x
Updated December 22, 2023 at 4:40am
4
Most recent comment from Naik Lead:We haven't been able to test the sticky header error you mentioned. There is no information you provided regarding this issue.
For Account sidebar you can edit in this file rootthemesakiratemplat ...
Faizan Roshan
use internal upload form instead of google fontClosed
Akira Prestashop 1.7, 8.x
Updated December 15, 2023 at 1:35am
18
Most recent comment from Naik Lead:Unfortunately, to customize widgets you need to intervene in PHP files and most of our libraries in the AxonCreator module.
We also did not have any recommendations for this amendment before.
If you s ...
Antonin
PSGDPRClosed
Akira Prestashop 1.7, 8.x
Updated December 14, 2023 at 6:50am
2
Most recent comment from Naik Lead:You need to check if your newsletter module has added the GDPR hook? If not, you need to add it first before it will display. You can also reset this module so that it automatically adds hooks like t ...
Nass01
Website displaying wrong description on search engineClosed
Akira Prestashop 1.7, 8.x
Updated December 3, 2023 at 2:07am
6
Most recent comment from Naik Lead:If you have updated to our latest Akira then you need to contact Prestashop's support team for assistance.
The SEO system comes from the default Prestashop. The meta description tag on your head ...
Nass01
how to edit/change design for multiple pages such as mega menu in mobile view, create an account page, sign in page and log into your acc page.Closed
Akira Prestashop 1.7, 8.x
Updated November 30, 2023 at 3:42am
4
Most recent comment from Naik Lead:You can change the title on the mobile menu by translating the installed module nrtmegamenu.
Thank you!
rivadesa
CategoriesClosed
Akira Prestashop 1.7, 8.x
Updated November 21, 2023 at 9:22am
6
Most recent comment from Naik Lead:For subcategories, you need to upload images to the thumbnail list as attached images.
Thank you!
webdecoder
Missing configuration fileClosed
Akira Prestashop 1.7, 8.x
Updated November 20, 2023 at 8:37am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Nass01
price range of viewing productsClosed
Akira Prestashop 1.7, 8.x
Updated November 9, 2023 at 3:29pm
2
Most recent comment from Naik Lead:Hi,Which module are you using to display this price?
They do not display exactly as the module described, you need to contact the module developer for the best support.
Thank you!
Jesus
Problems with this themeClosed
Akira Prestashop 1.7, 8.x
Updated November 9, 2023 at 3:50am
2
Most recent comment from Naik Lead:You need to export pages, headers, footers from AxonCreator first.
Then export the Akira theme configuration - export.png.
You can import again after a completely new Akira installation.
Thank you!
frambuesafashion Acevedo
MODULOS limitados por paisesClosed
Akira Prestashop 1.7, 8.x
Updated November 7, 2023 at 5:21pm
2
Most recent comment from Naik Lead:Unfortunately, this module locking function comes from Prestashop. You need to contact the support team from Prestashop for the best support.
Thank you!