Public Tickets
luanamerc
LiteSpeedCacheClosed
Akira Prestashop 1.7, 8.x
Updated September 14, 2021 at 2:48am
4
Most recent comment from Naik Lead:Hi,Please contact your litespeedcache provider for assistance with this issue.
We see a lot of unresolved cookie issues on the openlitespeed forum.
Thank you!
raghibjap
Add extended contentClosed
Akira Prestashop 1.7, 8.x
Updated September 13, 2021 at 3:52am
2
Most recent comment from Naik Lead:Hi,Make sure the product you create is saved before you can use Axon-Creator.
Try to see if your product is ready outside of FO? If you're not ready, you can't use Axon-Creator to edit the d ...
armin_ruf
Overlay not working & product pageClosed
Akira Prestashop 1.7, 8.x
Updated September 13, 2021 at 3:46am
2
Most recent comment from Naik Lead:Hi,It's not that they don't work, it's that you're using the entire cache. We have tried disabling cache, please check again. It is recommended that you disable the cache while try ...
o_merveille
Smartblog, posts sortingClosed
Akira Prestashop 1.7, 8.x
Updated September 5, 2021 at 3:57am
2
Most recent comment from Naik Lead:Hi,Currently posts do not record public date data. Only the initialization date is stored in the database. So this function is currently unavailable.
You can request customization with your budget so ...
o_merveille
Creative ElementsClosed
Akira Prestashop 1.7, 8.x
Updated August 31, 2021 at 11:56am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
o_merveille
template importationClosed
Akira Prestashop 1.7, 8.x
Updated August 31, 2021 at 4:38am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
jaipreetmadan
Mobile MenuClosed
Akira Prestashop 1.7, 8.x
Updated August 29, 2021 at 11:06am
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
MDinternet
Update Axon CreatorClosed
Akira Prestashop 1.7, 8.x
Updated August 28, 2021 at 11:13am
4
Most recent comment from Naik Lead:You can only use the license for 1 site at a time.
You need to deactivate it on the existing site then re-activate it on the new site.
Please see attached photo.
Thanks!
o_merveille
TranslationClosed
Akira Prestashop 1.7, 8.x
Updated August 27, 2021 at 3:50pm
13
Most recent comment from Naik Lead:We await good news from you..
Please do not hesitate to contact us if you have any other needs.
cristian
IdiomaClosed
Akira Prestashop 1.7, 8.x
Updated August 26, 2021 at 12:01pm
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!Much of it has been translated into the language pack you downloaded from Prestashop.
However, for untranslated text, you need to translate it manually according to the fol ...
Barbara
Axon CreatorClosed
Akira Prestashop 1.7, 8.x
Updated August 23, 2021 at 12:14pm
2
Most recent comment from Naik Lead:Hi,Thank you for using the theme!
We have updated the new version Akira 2.3.4. You need to update to be able to download the demos included in the Axon library.
cmcmaxforms
I can't use the page builder in CMS PagesClosed
Akira Prestashop 1.7, 8.x
Updated August 14, 2021 at 3:04am
6
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
adminatausspiritcom
InstallationClosed
Akira Prestashop 1.7, 8.x
Updated August 12, 2021 at 1:31am
4
Most recent comment from Naik Lead:Hi,Your license has been refreshed and can be activated.
The license only works for one domain at a time. You need to deactivate it if you want to install on a new domain (picture attached).Thanks!
albandesign
sticky add to cart button on mobile?Closed
Akira Prestashop 1.7, 8.x
Updated August 12, 2021 at 1:22am
4
Most recent comment from Naik Lead:Hi,This option is currently not available. You can customize the template using Akira child theme https://devdocs.prestashop.com/1.7/themes/reference/template-inheritance/parent-child-feature/
You can ...
ecresponz
multi language elementsClosed
Akira Prestashop 1.7, 8.x
Updated August 11, 2021 at 3:11am
4
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...