Public Tickets
Michaël Vigneron
Problem akira reload the pageClosed
Akira Prestashop 1.7, 8.x
Updated January 26, 2021 at 3:30am
2
Most recent comment from Naik Lead:Hi,Akira 1.0 version only works on Prestashop 1.7.3.x and below versions.
You can completely uninstall this 1.0.0 and use our 2.0 version with Prestashop 1.7.6.xIf Prestashop version is not suitable y ...
Savoire01
Crash and BugsClosed
Akira Prestashop 1.7, 8.x
Updated January 14, 2021 at 6:36am
13
Most recent comment from Naik Lead:Hi,Now it's ok.As described by us, if you have installed Akira 1.0 first, you need to completely remove Akira 1.0 including all related modules before you install Akira 2.0.We have attached Akira ...
squerolxipset
Add subcategory searchClosed
Akira Prestashop 1.7, 8.x
Updated January 12, 2021 at 5:53am
2
Most recent comment from Naik Lead:Hi,There is currently no this option.
ps_facetedsearch on the category page works only on this page.
You could switch to using ps_categorytree which displays a category tree that allows customers to g ...
squerolxipset
problem removing more than one product at the same timeClosed
Akira Prestashop 1.7, 8.x
Updated January 8, 2021 at 3:56am
4
Most recent comment from Naik Lead:Hi,We try to access your FTP many time but no luckPlease replace this folder to resolve your problem root/modules/nrtelementor/src/Thank you!
squerolxipset
You see the price in the searchesClosed
Akira Prestashop 1.7, 8.x
Updated December 23, 2020 at 4:33am
2
Most recent comment from Naik Lead:Hi,It is possible that your browser has cached the previous search.
Please clear the cache and check again.Thank you!
webreach_ro
Error MegaMenuClosed
Akira Prestashop 1.7, 8.x
Updated December 12, 2020 at 8:39am
2
Most recent comment from Naik Lead:Hi,You are using Akira 1.0.Please remove it and uninstall all associated modules, delete all module's folder
- nrtthemecustomizer
- nrtmegamenu
- nrtsizechart
- nrtbanners ...
squerolxipset
problems with translations and a button.Closed
Akira Prestashop 1.7, 8.x
Updated November 30, 2020 at 4:05am
4
Most recent comment from Naik Lead:Hi,You are editing incorrect translation. Please find the translation you are referring to with keyword "Showing" as shown below Traducciones-•-Samasa.pngSee attached image Traducciones2.pngThank ...
squerolxipset
Menu in mobile versionClosed
Akira Prestashop 1.7, 8.x
Updated November 4, 2020 at 4:46am
6
Most recent comment from Naik Lead:Hi,The problem is that you are using columns that are only visible with a screen > 992pxThanks!
Eduardo
Problem with Add extended content with Elementor in the product pageClosed
Akira Prestashop 1.7, 8.x
Updated October 31, 2020 at 4:38am
24
Most recent comment from Naik Lead:Hi,Currently you are on maintenance mode so this error appears.
You can disable the maintenance mode to work as before.
This error will be fixed in the next update.
Thank you!
Eduardo
Blog error Read moreClosed
Akira Prestashop 1.7, 8.x
Updated October 23, 2020 at 9:09am
6
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
squerolxipset
Problems with manage home page Editor.Closed
Akira Prestashop 1.7, 8.x
Updated October 22, 2020 at 8:01am
9
Most recent comment from Naik Lead:Hi,When you edit other pages like about us, terms-and-conditions-of-use, ... you can see the button Add extendend content with - Elementor (Pages-•-Prestashop.png)You can add Revolution to the foote ...
somedis
Mega Menu ProClosed
Akira Prestashop 1.7, 8.x
Updated October 20, 2020 at 7:53am
9
Most recent comment from Naik Lead:Hi,
In the responsive, you need to use ID -desktop for your menu, and it will appear in the responsive menu.
Since this is your custom, you need to figure it out and implement it yourself.
Any customi ...
Eduardo
Blog images are not displayedClosed
Akira Prestashop 1.7, 8.x
Updated October 20, 2020 at 4:59am
4
Most recent comment from Naik Lead:Hi,Elementor cannot work with Akira1.0 modules.
That is why it is recommended to remove all Akira 1.0 and related modules before installing Akira 2.0.
Please export your Elementor and all the configur ...
Anderskj
image aspect ratioClosed
Akira Prestashop 1.7, 8.x
Updated October 13, 2020 at 3:50am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Eduardo
How do you access the Elementor-based editor?Closed
Akira Prestashop 1.7, 8.x
Updated September 14, 2020 at 3:40am
7
Most recent comment from Naik Lead:Thank you very much for contact us!We will install Akira2.0 for free on the default Prestashop version.
Please provide us FTP credentials and Back Office access of the site.
We will check it and help ...