Public Tickets
julioharima
translatable fieldClosed
Akira Prestashop 1.7, 8.x
Updated January 17, 2022 at 3:39pm
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
Pedro Sardi
Category CarrouselClosed
Akira Prestashop 1.7, 8.x
Updated January 17, 2022 at 9:47am
5
Most recent comment from Naik Lead:As we have already responded. The block you are talking about is built using the Image ( Carousel / Grid ) widget. You just need to add the category photo and category name.
In our demo, the category ...
apethan
Contact PageClosed
Akira Prestashop 1.7, 8.x
Updated January 13, 2022 at 2:29pm
4
Most recent comment from Naik Lead:Hi, You can use our attached file to import that contact page.Thanks!
rafy79
TranslationClosed
Akira Prestashop 1.7, 8.x
Updated January 13, 2022 at 11:08am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Hans_sfl
PHP MAX EXECUTIONClosed
Akira Prestashop 1.7, 8.x
Updated January 13, 2022 at 9:11am
3
Most recent comment from Naik Lead:Hi,Did you open your servers error log at the time of the crash to see what the underlying error is? The error reported above a vague general error from the module, but your servers error log will h ...
robertvh25
licence not workClosed
Akira Prestashop 1.7, 8.x
Updated January 13, 2022 at 7:39am
3
Most recent comment from Naik Lead:Note that the license is for 1 website and 1 domain only. If you use multistore with multiple domains you need to upgrade your license (1 license for multiple domains, multiple sites)
Your license is ...
samridhijindal
Website theme customizations are not reflecting on frontendClosed
Akira Prestashop 1.7, 8.x
Updated January 10, 2022 at 9:42am
2
Most recent comment from Naik Lead:Hi,Your ticket is duplicate, please track this ticket https://lightatendthemes.ticksy.com/ticket/2952383/
Pavel Komarek
mega menuClosed
Akira Prestashop 1.7, 8.x
Updated January 8, 2022 at 2:47am
10
Most recent comment from Naik Lead:Hi,As check the menu is switching fine when changing the display. Please check the video https://www.awesomescreenshot.com/video/6751611?key=5f5300c309bb70b712e3606a39441a92Thank you!
raghibjap
Time lineClosed
Akira Prestashop 1.7, 8.x
Updated January 7, 2022 at 2:27am
2
Most recent comment from Naik Lead:Hi,Currently we do not have a time line design.Thank you!
netoart1
Footer section won't show in Axon editorClosed
Akira Prestashop 1.7, 8.x
Updated January 4, 2022 at 2:32pm
6
Most recent comment from Naik Lead:Please disable Footer fixed. Once you're done editing you can turn it back on.
This is a bug, we will fix it in the next update.
Thank you!
rafy79
Slide loginClosed
Akira Prestashop 1.7, 8.x
Updated December 30, 2021 at 1:49am
8
Most recent comment from Naik Lead:This is custom, if you need help please ask custom service for a fee.
Thank you!
Augustereanville
SVG download with axon creatorClosed
Akira Prestashop 1.7, 8.x
Updated December 30, 2021 at 12:12am
20
Most recent comment from Naik Lead:Hi,You can check this post for solution https://github.com/PrestaShop/PrestaShop/issues/15690Thanks!
v-max74
order confirmation tableClosed
Akira Prestashop 1.7, 8.x
Updated December 29, 2021 at 9:23am
2
Most recent comment from Naik Lead:Thank you so much for sharing this solution!This fix will be present in the next update.
instrumentalia
Help with custom blockClosed
Akira Prestashop 1.7, 8.x
Updated December 29, 2021 at 9:02am
8
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
o_merveille
Order button disabledClosed
Akira Prestashop 1.7, 8.x
Updated December 29, 2021 at 8:55am
11
Most recent comment from Naik Lead:Thank you so much for sharing this solution!