Public Tickets
Airon
Can't installClosed
Akira Prestashop 1.7, 8.x
Updated March 11, 2022 at 8:51am
12
Most recent comment from Naik Lead:We've got your license fresh.
You can now activate it on any website.
Thank you!
bastienhu
Products packClosed
Akira Prestashop 1.7, 8.x
Updated March 8, 2022 at 2:29pm
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!Please follow this doc https://doc.prestashop.com/display/PS17/Managing+Products#ManagingProducts-Creatingapackofproducts
matteobaro
the image in pages build with AXON CREATOR aren't served with CDNClosed
Akira Prestashop 1.7, 8.x
Updated March 7, 2022 at 1:29pm
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
Kaya Kaya
Theme issuesClosed
Akira Prestashop 1.7, 8.x
Updated March 7, 2022 at 8:44am
2
Most recent comment from Naik Lead:Hi,
Please check the configurations that Prestashop recommends for the best speed https://devdocs.prestashop.com/1.7/scale/optimizations/You also need to enable CCC from Prestashop for best performanc ...
simone95me
BLOG MODULE NOT WORKClosed
Akira Prestashop 1.7, 8.x
Updated March 4, 2022 at 8:54am
2
Most recent comment from Naik Lead:Thank you for contacting us!
AKira is currently only compatible with Prestashop 1.7.7.x and above, you cannot use Akira with Prestashop 1.7.4.x
Thank you!
millemedia
Missing translation contact formClosed
Akira Prestashop 1.7, 8.x
Updated March 2, 2022 at 8:52am
2
Most recent comment from Naik Lead:Hi,With contact page please search it in the theme translations as attached image.With the footer please use the Axon - Creator to translate it.Thank you!
millemedia
Discount stickers/patches are not displayedClosed
Akira Prestashop 1.7, 8.x
Updated February 28, 2022 at 8:21am
2
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
millemedia
Missing translation for two ModulesClosed
Akira Prestashop 1.7, 8.x
Updated February 28, 2022 at 8:21am
2
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
caribe
Missing Translation on a moduleClosed
Akira Prestashop 1.7, 8.x
Updated February 26, 2022 at 11:37am
4
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
spacealami
LICENCEClosed
Akira Prestashop 1.7, 8.x
Updated February 25, 2022 at 8:03am
5
Most recent comment from Naik Lead:You may have sent the wrong response, please check again.
ramalhod
items porices are missing, and they are activeClosed
Akira Prestashop 1.7, 8.x
Updated February 24, 2022 at 7:45am
13
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
publisudgiordano
truncate product titlesClosed
Akira Prestashop 1.7, 8.x
Updated February 24, 2022 at 2:34am
2
Most recent comment from Naik Lead:You can change it in this file rootthemesakiratemplatescatalog_partialsminiatures_partials_product[Your_product_layout_number]You can find the code here https://www.smarty.net/docs/en/language.modifie ...
mercro
Product still shows Add to cart when product is not available for shoppingClosed
Akira Prestashop 1.7, 8.x
Updated February 21, 2022 at 7:59am
8
Most recent comment from Naik Lead:Unfortunately Prestashop does not have this function at the moment.
rafy79
category pageClosed
Akira Prestashop 1.7, 8.x
Updated February 18, 2022 at 10:58am
2
Most recent comment from Naik Lead:Unfortunately we don't have this option at the moment.Thank you!
TopoMonko
Media QueryClosed
Akira Prestashop 1.7, 8.x
Updated February 17, 2022 at 2:04am
6
Most recent comment from Naik Lead:Unfortunately, Akira currently only has 1 bootstrap display mode as you can see. There is no customization to change the media points.
Thank you!