Public Tickets
Morgavi Giancarlo
Problem update site axon creatorClosed
Akira Prestashop 1.7, 8.x
Updated February 17, 2022 at 1:49am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!We have checked your homepage, the edits have been updated. Can you check the cache again?
MarketCO
Categories descriptionsClosed
Akira Prestashop 1.7, 8.x
Updated February 16, 2022 at 10:48am
4
Most recent comment from Naik Lead:Thank for your idea!We will try to include it in an update as soon as possible.
Please do not hesitate to contact us if you have any other needs.
simone95me
sticky headerClosed
Akira Prestashop 1.7, 8.x
Updated February 15, 2022 at 7:59am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
alpharesponsive
axon doesn't work in dashboard and preview website is deadClosed
Akira Prestashop 1.7, 8.x
Updated February 15, 2022 at 2:59am
7
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
Kaya Kaya
setupClosed
Akira Prestashop 1.7, 8.x
Updated February 4, 2022 at 11:17am
2
Most recent comment from Naik Lead:Hi,You need to upgrade to the latest version of Prestashop 1.7.8.x to use our latest Akira.
The theme installation service is only available when you have Prestashop 1.7.8.x version that works fine an ...
Jad
Megamenu customizationClosed
Akira Prestashop 1.7, 8.x
Updated February 4, 2022 at 11:08am
5
Most recent comment from Naik Lead:Please ask the custom to charge for this custom and give the budget you have.
Thank you!
Catherine Russell
Change Mobile Menu TitleClosed
Akira Prestashop 1.7, 8.x
Updated February 3, 2022 at 7:23am
4
Most recent comment from Catherine Russell:Thank you!
mercro
Duplicated, triplicated products in carouselClosed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 4:22am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
tanveer5
Vertical Drop Menu issueClosed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 4:15am
2
Most recent comment from Naik Lead:Please follow it. Thank you!
ukbaz
Re-asign LicenseClosed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 4:06am
2
Most recent comment from Naik Lead:Please follow this ticket https://lightatendthemes.ticksy.com/ticket/2970302/
Bordegoni
compatibility of Akira with Advanced Pack 5Closed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 3:56am
2
Most recent comment from Naik Lead:Hi,Currently we have not tested the compatibility of the Advanced Pack 5 module.
Please install Akira and Advanced Pack 5 on the test site to use before installing it on your main site.Thank you!
miketamanti
HTTPS LICENCEClosed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 3:40am
2
Most recent comment from Naik Lead:We have refreshed your license!
Please reactivate the license.
Thank you!
Jad
Front-end translation (FR)Closed
Akira Prestashop 1.7, 8.x
Updated January 28, 2022 at 10:02am
4
Most recent comment from Naik Lead:Many thanks for your contribution!
Currently Prestashop has a translation export / import tool available, but they work unstable from the beginning until the latest update now.
There is no centralized ...
NowStrongPassword
License keyClosed
Akira Prestashop 1.7, 8.x
Updated January 22, 2022 at 5:00am
10
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
Violing
No change after editingClosed
Akira Prestashop 1.7, 8.x
Updated January 21, 2022 at 3:02am
3
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!