Public Tickets
Nicolas
Product reviewsClosed
Akira Prestashop 1.7, 8.x
Updated August 10, 2022 at 1:48am
2
Most recent comment from Naik Lead:Hi,You can manage all the reviews like the attached photo
mibax
footer@letterClosed
Akira Prestashop 1.7, 8.x
Updated August 9, 2022 at 3:31am
5
Most recent comment from Naik Lead:We found the footer to display properly. Can you describe in more detail which part you cannot delete? What are the specific steps to get there?
mibax
megamenuClosed
Akira Prestashop 1.7, 8.x
Updated August 8, 2022 at 2:20am
3
Most recent comment from Naik Lead:Please do not hesitate to contact us if you have any other needs.
mibax
licenseClosed
Akira Prestashop 1.7, 8.x
Updated August 6, 2022 at 3:18pm
4
Most recent comment from Naik Lead:Hi,PLease check again!We have successfully migrated your license.
mibax
translationClosed
Akira Prestashop 1.7, 8.x
Updated August 6, 2022 at 8:21am
2
Most recent comment from Naik Lead:Hi,You can translate it in the translation of installed modules and find the AxonCreator modulePlease do 2 step bellow. In step 1 please choose the correct module name as the picture guide, in step 2, ...
stipe22
Edit product pageClosed
Akira Prestashop 1.7, 8.x
Updated August 4, 2022 at 10:08am
7
Most recent comment from stipe22:Actually your editor is like other theme editor who i don't want to post here, because it not fair. In the other editor you can edit entire product page. Thank you anyway - I will contact themefo ...
Webbrent
Left Vertical MenuClosed
Akira Prestashop 1.7, 8.x
Updated August 2, 2022 at 9:44am
5
Most recent comment from Rosa Lopes:Good Morning,
I created a new ticket referenced by #3095783.
Carefully,Rosa Lopes.
Kaya Kaya
product opening speedClosed
Akira Prestashop 1.7, 8.x
Updated August 1, 2022 at 2:17am
2
Most recent comment from Naik Lead:Please follow this ticket https://lightatendthemes.ticksy.com/ticket/3089281Thank you!
Kaya Kaya
Cookie policyClosed
Akira Prestashop 1.7, 8.x
Updated August 1, 2022 at 2:17am
11
Most recent comment from Naik Lead:Unfortunately, you need to optimize your product photos and uploads. You can check our demo, product detail page upload only 2s.
The package does not include website performance optimization.Thank you ...
rlopezck
errorClosed
Akira Prestashop 1.7, 8.x
Updated July 29, 2022 at 2:26am
5
Most recent comment from Naik Lead:Please create new ticket, we will check and hepl you ASAP!Thank you!
Roberto
Slow from page 1 to page xClosed
Akira Prestashop 1.7, 8.x
Updated July 27, 2022 at 8:50am
2
Most recent comment from Naik Lead:For the CCC system, you need to wait for the first download for the system to create the cache file, then all other customers will not need to wait but can immediately use the cache file. The default ...
somesa
No image availableClosed
Akira Prestashop 1.7, 8.x
Updated July 25, 2022 at 9:12am
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
raphaelmrlc
Move product features under priceClosed
Akira Prestashop 1.7, 8.x
Updated July 23, 2022 at 4:00am
2
Most recent comment from Naik Lead:This option is not available, you need to edit our original file.Thank you!
zmaz06
you must call the_content functionClosed
Akira Prestashop 1.7, 8.x
Updated July 20, 2022 at 2:01am
2
Most recent comment from Naik Lead:Be sure to download the correct language pack from Prestashop. Languages that you add yourself will not work.
Thank you!
alpharesponsive
pop up newsletterClosed
Akira Prestashop 1.7, 8.x
Updated July 20, 2022 at 1:57am
14
Most recent comment from Naik Lead:Your page is getting a 403 error and is inaccessible.When turning on debug mode BO encountered an error with the overwritten file you added (attached image)Please check these errors again before we ca ...