Public Tickets
Kaya Kaya
product opening speedClosed
Akira Prestashop 1.7, 8.x
Updated August 1, 2022 at 2:17am
2
Most recent comment from Naik Lead:Please follow this ticket https://lightatendthemes.ticksy.com/ticket/3089281Thank you!
Kaya Kaya
Cookie policyClosed
Akira Prestashop 1.7, 8.x
Updated August 1, 2022 at 2:17am
11
Most recent comment from Naik Lead:Unfortunately, you need to optimize your product photos and uploads. You can check our demo, product detail page upload only 2s.
The package does not include website performance optimization.Thank you ...
rlopezck
errorClosed
Akira Prestashop 1.7, 8.x
Updated July 29, 2022 at 2:26am
5
Most recent comment from Naik Lead:Please create new ticket, we will check and hepl you ASAP!Thank you!
Roberto
Slow from page 1 to page xClosed
Akira Prestashop 1.7, 8.x
Updated July 27, 2022 at 8:50am
2
Most recent comment from Naik Lead:For the CCC system, you need to wait for the first download for the system to create the cache file, then all other customers will not need to wait but can immediately use the cache file. The default ...
somesa
No image availableClosed
Akira Prestashop 1.7, 8.x
Updated July 25, 2022 at 9:12am
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
raphaelmrlc
Move product features under priceClosed
Akira Prestashop 1.7, 8.x
Updated July 23, 2022 at 4:00am
2
Most recent comment from Naik Lead:This option is not available, you need to edit our original file.Thank you!
zmaz06
you must call the_content functionClosed
Akira Prestashop 1.7, 8.x
Updated July 20, 2022 at 2:01am
2
Most recent comment from Naik Lead:Be sure to download the correct language pack from Prestashop. Languages that you add yourself will not work.
Thank you!
alpharesponsive
pop up newsletterClosed
Akira Prestashop 1.7, 8.x
Updated July 20, 2022 at 1:57am
14
Most recent comment from Naik Lead:Your page is getting a 403 error and is inaccessible.When turning on debug mode BO encountered an error with the overwritten file you added (attached image)Please check these errors again before we ca ...
Kaya Kaya
error logClosed
Akira Prestashop 1.7, 8.x
Updated July 16, 2022 at 2:47am
2
Most recent comment from Naik Lead:Hi,Please contact Prestashop support team. https://github.com/PrestaShop/PrestaShop/issues
This is a variable that comes from default.
Thank you!
yuki0611
Full width sliderClosed
Akira Prestashop 1.7, 8.x
Updated July 13, 2022 at 5:36am
17
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
yuki0611
URGENT Paypal not workingClosed
Akira Prestashop 1.7, 8.x
Updated July 8, 2022 at 9:15am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
yuki0611
Can't translate Newsletter popupClosed
Akira Prestashop 1.7, 8.x
Updated July 8, 2022 at 9:14am
5
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
yuki0611
MEGAMEU title for moileClosed
Akira Prestashop 1.7, 8.x
Updated July 7, 2022 at 5:35am
6
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
yuki0611
Axon - HomeClosed
Akira Prestashop 1.7, 8.x
Updated July 7, 2022 at 2:18am
2
Most recent comment from Naik Lead:Hi,Please check our attached image - Home-•-PS1786.png You can choose more at Themecustomizer - Module-Manager-•-PS1786.pngThank you!
luiberp
Translation of the topicClosed
Akira Prestashop 1.7, 8.x
Updated July 5, 2022 at 3:56am
7
Most recent comment from Naik Lead:The module translation interface that you are showingw in the video is only for modules from Prestashop.
Please follow our instructions.Thank you!