Public Tickets
KATANA-CONSULTING
Editor not loading
Akira Prestashop 1.7, 8.x
Updated 1 day ago
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
mibax
capital letter
Akira Prestashop 1.7, 8.x
Updated 2 days ago
2
Most recent comment from Naik Lead:These texts are configured right inside AxonCreator, they are defaulted to capitalize. You need to change it to default as attached image.
Thank you!
semfly
Suggestion: Add deferRequestBy to nrtsearchbar autocomplete to prevent 500 errors on fast typing
Presale question
Updated 1 week ago
2
Most recent comment from Naik Lead:Thank you so much for this helpful sharing!
We will include it in the next update as soon as possible.
dominikg15
WCAG
Akira Prestashop 1.7, 8.x
Updated 1 week ago
4
Most recent comment from Naik Lead:Unfortunately, we are not able to support WCAG at this time.
Thank you for your patience!
abdullahk103 karayaka
I want to use the theme in Turkish
Akira Prestashop 1.7, 8.x
Updated June 27, 2025 at 4:53pm
2
Most recent comment from Naik Lead:You need to go to language management and turn off other languages.
Before that you need to select Turkish as the default language.
Thank you!
laskowskikamil
Images + homepage
Akira Prestashop 1.7, 8.x
Updated June 24, 2025 at 4:53pm
2
Most recent comment from Naik Lead:Thank you for contacting us!
After installing the theme, you need to go to Design > images settings to regenerate all images in the new size that Akira is using.
If you have not done this step, the er ...
Webbrent
Responsive Menu Adjustments and Manipulation
Akira Prestashop 1.7, 8.x
Updated June 24, 2025 at 3:21pm
3
Most recent comment from Naik Lead:Hi,
Thank you for contact us!
You should keep All categories vertical, currently it is at the bottom you can customize in the file to put it first. You can replace the file we have attached. rootmodul ...
karsenty stephane
prestashop 9Closed
Presale question
Updated June 17, 2025 at 1:55pm
2
Most recent comment from Naik Lead:Thanks for contacting us!
As we described on Themeforest, Akira is fully compatible with Prestashop 9 and PHP 8.1, 8.2, 8.3, 8.4.
househit
General category and subcategory layoutClosed
Akira Prestashop 1.7, 8.x
Updated June 4, 2025 at 1:55am
4
Most recent comment from Naik Lead:Hi,
You can find it here: rootthemesakiratemplatescatalog_partialsminiaturescategory-subcategories.tpl
You need to use Akira child theme to keep your edits from being lost when updating.
Thank you!
gianluca_muscolo
Reduce the length of the productClosed
Akira Prestashop 1.7, 8.x
Updated May 22, 2025 at 12:21am
2
Most recent comment from Naik Lead:Sorry, there is currently no display option for product name.
Thank you!
gianluca_muscolo
gdpr is not shown in the bar for newsletter subscriptionClosed
Akira Prestashop 1.7, 8.x
Updated May 22, 2025 at 12:15am
4
Most recent comment from Naik Lead:Please go to BO > Module Manager and reset the newsletter subscription module.
Thank you!
mehmet ekiz
change 2.4.7.5Closed
Akira Prestashop 1.7, 8.x
Updated May 13, 2025 at 1:57pm
2
Most recent comment from Naik Lead:Hi, this is full changelog for Akira 2.4.7.6
Version 2.4.7.6 - May 14, 2025
- Added rating on/off option in the product widget - Axoncreator.
- Added option to sort posts by category in the bl ...
Théo Griffe
Pas de produits qui s'affichent dans ma catégorieClosed
Akira Prestashop 1.7, 8.x
Updated April 23, 2025 at 2:04am
18
Most recent comment from Naik Lead:To initialize an APP API to log in with Facebook, you need to follow the steps required by Facebook.
We have provided detailed instructions with images, each image only takes 1-2 seconds to view and c ...
luisleonardc
Changes not reflected without manual cache clearing – Akira themeClosed
Akira Prestashop 1.7, 8.x
Updated April 22, 2025 at 3:12am
4
Most recent comment from Naik Lead:After making changes in AxonCreator, you just need to press a clear cache button inside Backoffice, when you press this button, the changes will be applied to the home page.
Only the AxonCreator tpl c ...
semfly
GDPR Consent Not Displayed in Newsletter and Contact Form (Akira Theme - PrestaShop 8.2)Closed
Akira Prestashop 1.7, 8.x
Updated April 4, 2025 at 11:17am
10
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...