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Public Tickets

CreMedia_Global Contact us page cusomizationClosed   Akira Prestashop 1.7, 8.x   Updated May 5, 2023 at 2:03pm   4 Most recent comment from Naik Lead:We are glad to hear this is resolved.  Please do not hesitate to contact us if you have any other needs.  CreMedia_Global Customizing default colorsClosed   Akira Prestashop 1.7, 8.x   Updated April 18, 2023 at 3:54am   2 Most recent comment from Naik Lead:Have you tried the option like the attached photo? CreMedia_Global Customize product gridsClosed   Akira Prestashop 1.7, 8.x   Updated April 17, 2023 at 9:26am   5 Most recent comment from Naik Lead:We are glad to hear this is resolved.  Please do not hesitate to contact us if you have any other needs.  CreMedia_Global Category pictures not showing in Mega MenuClosed   Akira Prestashop 1.7, 8.x   Updated April 17, 2023 at 9:26am   2 Most recent comment from Naik Lead:Hi,Sorry to keep you waiting, we have 2 weekends. Please update this file rootmodulesnrtmegamenunrtmegamenu.phpThe image shown is the first image of the category thumbnail list.Thank you! CreMedia_Global Product images aspect ratio stretched or compressedClosed   Akira Prestashop 1.7, 8.x   Updated April 14, 2023 at 1:52am   4 Most recent comment from Naik Lead:We are glad to hear this is resolved.  Please do not hesitate to contact us if you have any other needs.  CreMedia_Global Edits on header do not reflectClosed   Akira Prestashop 1.7, 8.x   Updated April 14, 2023 at 1:49am   4 Most recent comment from Naik Lead:We are glad to hear this is resolved.  Please do not hesitate to contact us if you have any other needs.  Alejandro Sanchez AXONCREATOR ERRORClosed   Akira Prestashop 1.7, 8.x   Updated April 13, 2023 at 3:13am   6 Most recent comment from Naik Lead:You need to upgrade Akira to the latest version to get this tool. Thank you! CreMedia_Global "Viewed products" section on Product Details PageClosed   Akira Prestashop 1.7, 8.x   Updated April 13, 2023 at 3:10am   4 Most recent comment from Naik Lead:This is a module that comes from Prestashop by default, you can edit it via the tpl file we sent. Thank you! LJCoachandCo Translation in frenchClosed   Akira Prestashop 1.7, 8.x   Updated April 12, 2023 at 1:50am   2 Most recent comment from Naik Lead:Thank you for contacting us! You can find this module for editing like the attached image. Alfonso Product QuickViewClosed   Akira Prestashop 1.7, 8.x   Updated April 8, 2023 at 1:18am   2 Most recent comment from Naik Lead:Most buttons in quickview are being added by modules via hooks. You can also install modules to add the content you want. Thank you! raphaelmrlc "Discover" button not traduce on the wishlistClosed   Akira Prestashop 1.7, 8.x   Updated April 7, 2023 at 1:09am   10 Most recent comment from Naik Lead:You need to double check the FTP information. Only warehouse theme, or maybe you sent the wrong information. menahemroumani Accessories on product pageClosed   Akira Prestashop 1.7, 8.x   Updated March 31, 2023 at 2:51am   2 Most recent comment from Naik Lead:Hi,You can add this block as attached image.Thank you! Santiago Axon editor doesnt workClosed   Akira Prestashop 1.7, 8.x   Updated March 25, 2023 at 1:02pm   3 Most recent comment from Naik Lead:Prestashop 8 and Cloudflare integrate smoothly with each other, although there has been an issue with Rocket Loader in the past. The issue was caused by Rocket Loader automatically changing the script ... dominikg15 Webp imagesClosed   Akira Prestashop 1.7, 8.x   Updated March 25, 2023 at 9:27am   2 Most recent comment from Naik Lead:Unfortunately, the media player does not allow displaying the webp format to choose from. You can choose to modify url to enter the webp image link directly. Thank you! homemusculation module problemClosed   Akira Prestashop 1.7, 8.x   Updated March 21, 2023 at 2:15am   2 Most recent comment from Naik Lead:Thank you very much for contact us!We're sorry but we don't understand. Could you please explain in more detail and take some screenshots. Please provide us FTP credentials and Back Offic ...