Public Tickets
frambuesafashion Acevedo
Prestashop 8.1Closed
Akira Prestashop 1.7, 8.x
Updated April 16, 2024 at 3:40am
12
Most recent comment from Naik Lead:You entered missing www.
Thank you!
Stefano Sinolli
AxonCreator issueClosed
Akira Prestashop 1.7, 8.x
Updated April 5, 2024 at 1:33am
2
Most recent comment from Naik Lead:Please try using our troubleshooting tool as attached image. https://tinyurl.com/2crakl3b
Thank you!
kabsetzr
New page problemClosed
Akira Prestashop 1.7, 8.x
Updated March 25, 2024 at 4:00am
4
Most recent comment from Naik Lead:Very sorry for the delayed response!
Could you please tell us which version of Prestashop and Akira you are using?
Thank you!
Luca Premi
Unable to add items to cartClosed
Akira Prestashop 1.7, 8.x
Updated March 20, 2024 at 1:59am
7
Most recent comment from Naik Lead:This is a bug from Prestashop 1.7.x. You can see it here https://github.com/PrestaShop/PrestaShop/issues/15878#issuecomment-950392305Cookies must exist for add to cart to function properly.
Thank you!
dominikg15
RssClosed
Akira Prestashop 1.7, 8.x
Updated March 13, 2024 at 3:52am
2
Most recent comment from Naik Lead:Sorry we don't have this feature yet.
Thank you!
dawidcylke
Elementów translationClosed
Akira Prestashop 1.7, 8.x
Updated March 4, 2024 at 2:38am
4
Most recent comment from Naik Lead:Please do not hesitate to contact us if you have any other needs.
activemediaconcept
Product page customizedClosed
Akira Prestashop 1.7, 8.x
Updated February 22, 2024 at 4:26pm
2
Most recent comment from Naik Lead:You can customize the tpl file. We have 10 tpl files available corresponding to 10 pre-selected styles.
You need to use the most suitable layouts, then change the tpl accordingly to achieve your goal. ...
Bubarama
Custom product pageClosed
Akira Prestashop 1.7, 8.x
Updated February 20, 2024 at 4:41pm
2
Most recent comment from Naik Lead:Thank you so much for contact us!You can find it as attached image.
mingodume
subcategoryClosed
Akira Prestashop 1.7, 8.x
Updated February 20, 2024 at 4:32pm
4
Most recent comment from Naik Lead:Unfortunately, there is currently no option to change the font-size or color for the subcategory title.
rachelecalabro8
DebugClosed
Akira Prestashop 1.7, 8.x
Updated February 15, 2024 at 3:58am
2
Most recent comment from Naik Lead:Very sorry for the slow response!
We tested a few pages with AxonCreator such as the home page, header, footer and are fully editable with debug mode set to 0.
Are you getting this error when editing ...
Mauricio
AxonCreatorClosed
Akira Prestashop 1.7, 8.x
Updated February 15, 2024 at 3:53am
2
Most recent comment from Naik Lead:You need to get the Themeforest purchase code to activate the Akira theme as well as AxonCreator and do not have to buy any additional licenses.
Please note that a Themeforest license can only be used ...
Ruli246
custom hookClosed
Akira Prestashop 1.7, 8.x
Updated February 8, 2024 at 9:58am
2
Most recent comment from Naik Lead:Hi,We don't have tools available for you to create a new hook. However, if you already have a custom hook, you can simply use this widget to add it to any location that uses AxonCreator.Currently ...
szakatsreka999
Change category layoutClosed
Akira Prestashop 1.7, 8.x
Updated February 3, 2024 at 6:16am
8
Most recent comment from Naik Lead:Akira 2.4.5 has this Category layout configuration available.Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
szakatsreka999
Site speed performanceClosed
Akira Prestashop 1.7, 8.x
Updated February 3, 2024 at 6:15am
3
Most recent comment from Naik Lead:You need to check the content you post, including product photos and other photos.
The content you upload needs to be optimized for quality, capacity, source, storage drive,...
Regarding site performa ...
szakatsreka999
Insert Google Analytics tracking codeClosed
Akira Prestashop 1.7, 8.x
Updated February 2, 2024 at 4:20am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.