Public Tickets
Faizan Roshan
use internal upload form instead of google fontClosed
Akira Prestashop 1.7, 8.x
Updated December 15, 2023 at 1:35am
18
Most recent comment from Naik Lead:Unfortunately, to customize widgets you need to intervene in PHP files and most of our libraries in the AxonCreator module.
We also did not have any recommendations for this amendment before.
If you s ...
Antonin
PSGDPRClosed
Akira Prestashop 1.7, 8.x
Updated December 14, 2023 at 6:50am
2
Most recent comment from Naik Lead:You need to check if your newsletter module has added the GDPR hook? If not, you need to add it first before it will display. You can also reset this module so that it automatically adds hooks like t ...
Nass01
Website displaying wrong description on search engineClosed
Akira Prestashop 1.7, 8.x
Updated December 3, 2023 at 2:07am
6
Most recent comment from Naik Lead:If you have updated to our latest Akira then you need to contact Prestashop's support team for assistance.
The SEO system comes from the default Prestashop. The meta description tag on your head ...
Nass01
how to edit/change design for multiple pages such as mega menu in mobile view, create an account page, sign in page and log into your acc page.Closed
Akira Prestashop 1.7, 8.x
Updated November 30, 2023 at 3:42am
4
Most recent comment from Naik Lead:You can change the title on the mobile menu by translating the installed module nrtmegamenu.
Thank you!
rivadesa
CategoriesClosed
Akira Prestashop 1.7, 8.x
Updated November 21, 2023 at 9:22am
6
Most recent comment from Naik Lead:For subcategories, you need to upload images to the thumbnail list as attached images.
Thank you!
webdecoder
Missing configuration fileClosed
Akira Prestashop 1.7, 8.x
Updated November 20, 2023 at 8:37am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Nass01
price range of viewing productsClosed
Akira Prestashop 1.7, 8.x
Updated November 9, 2023 at 3:29pm
2
Most recent comment from Naik Lead:Hi,Which module are you using to display this price?
They do not display exactly as the module described, you need to contact the module developer for the best support.
Thank you!
Jesus
Problems with this themeClosed
Akira Prestashop 1.7, 8.x
Updated November 9, 2023 at 3:50am
2
Most recent comment from Naik Lead:You need to export pages, headers, footers from AxonCreator first.
Then export the Akira theme configuration - export.png.
You can import again after a completely new Akira installation.
Thank you!
frambuesafashion Acevedo
MODULOS limitados por paisesClosed
Akira Prestashop 1.7, 8.x
Updated November 7, 2023 at 5:21pm
2
Most recent comment from Naik Lead:Unfortunately, this module locking function comes from Prestashop. You need to contact the support team from Prestashop for the best support.
Thank you!
frambuesafashion Acevedo
TutorialesClosed
Akira Prestashop 1.7, 8.x
Updated November 7, 2023 at 8:22am
2
Most recent comment from Naik Lead:Hi,For some key issues we have video tutorials as follows. https://youtube.com/playlist?list=PL9ExVtrYX6XCd7CBZto7xJzkUhi52p319&si=S7AiqaASiKarvnWD
For other issues you can contact us here.
Thank you ...
Jesus
ERRORClosed
Akira Prestashop 1.7, 8.x
Updated November 3, 2023 at 3:26pm
2
Most recent comment from Naik Lead:Are you in maintenance mode? Does the page you edit have a lock or viewing permission set?Make sure you can view Frontoffice before editing with the live editor.Thank you!
Derek W
Where I can change the product slid colorClosed
Akira Prestashop 1.7, 8.x
Updated November 1, 2023 at 9:35am
2
Most recent comment from Naik Lead:Hi,You can find it as attached image.Thank you!
av1-communication
Nothing happen when I click on "Add to cart" buttonClosed
Akira Prestashop 1.7, 8.x
Updated November 1, 2023 at 8:36am
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
Nass01
Cannot change label colour on Multi Level MenuClosed
Akira Prestashop 1.7, 8.x
Updated October 31, 2023 at 8:58am
4
Most recent comment from Naik Lead:Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
Nass01
how do i make filter width bigger as it's not fitting title on one lineClosed
Akira Prestashop 1.7, 8.x
Updated October 30, 2023 at 1:11pm
2
Most recent comment from Naik Lead:The filter is in the left column. If you want to change the size of the left column, it will affect all pages with left columns.
Currently, Prestahsop does not have an available configuration to chang ...