Public Tickets
tanveer5
Vertical Drop Menu issueClosed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 4:15am
2
Most recent comment from Naik Lead:Please follow it. Thank you!
ukbaz
Re-asign LicenseClosed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 4:06am
2
Most recent comment from Naik Lead:Please follow this ticket https://lightatendthemes.ticksy.com/ticket/2970302/
Bordegoni
compatibility of Akira with Advanced Pack 5Closed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 3:56am
2
Most recent comment from Naik Lead:Hi,Currently we have not tested the compatibility of the Advanced Pack 5 module.
Please install Akira and Advanced Pack 5 on the test site to use before installing it on your main site.Thank you!
miketamanti
HTTPS LICENCEClosed
Akira Prestashop 1.7, 8.x
Updated February 2, 2022 at 3:40am
2
Most recent comment from Naik Lead:We have refreshed your license!
Please reactivate the license.
Thank you!
Jad
Front-end translation (FR)Closed
Akira Prestashop 1.7, 8.x
Updated January 28, 2022 at 10:02am
4
Most recent comment from Naik Lead:Many thanks for your contribution!
Currently Prestashop has a translation export / import tool available, but they work unstable from the beginning until the latest update now.
There is no centralized ...
NowStrongPassword
License keyClosed
Akira Prestashop 1.7, 8.x
Updated January 22, 2022 at 5:00am
10
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
Violing
No change after editingClosed
Akira Prestashop 1.7, 8.x
Updated January 21, 2022 at 3:02am
3
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
julioharima
translatable fieldClosed
Akira Prestashop 1.7, 8.x
Updated January 17, 2022 at 3:39pm
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
Pedro Sardi
Category CarrouselClosed
Akira Prestashop 1.7, 8.x
Updated January 17, 2022 at 9:47am
5
Most recent comment from Naik Lead:As we have already responded. The block you are talking about is built using the Image ( Carousel / Grid ) widget. You just need to add the category photo and category name.
In our demo, the category ...
apethan
Contact PageClosed
Akira Prestashop 1.7, 8.x
Updated January 13, 2022 at 2:29pm
4
Most recent comment from Naik Lead:Hi, You can use our attached file to import that contact page.Thanks!
rafy79
TranslationClosed
Akira Prestashop 1.7, 8.x
Updated January 13, 2022 at 11:08am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Hans_sfl
PHP MAX EXECUTIONClosed
Akira Prestashop 1.7, 8.x
Updated January 13, 2022 at 9:11am
3
Most recent comment from Naik Lead:Hi,Did you open your servers error log at the time of the crash to see what the underlying error is? The error reported above a vague general error from the module, but your servers error log will h ...
robertvh25
licence not workClosed
Akira Prestashop 1.7, 8.x
Updated January 13, 2022 at 7:39am
3
Most recent comment from Naik Lead:Note that the license is for 1 website and 1 domain only. If you use multistore with multiple domains you need to upgrade your license (1 license for multiple domains, multiple sites)
Your license is ...
samridhijindal
Website theme customizations are not reflecting on frontendClosed
Akira Prestashop 1.7, 8.x
Updated January 10, 2022 at 9:42am
2
Most recent comment from Naik Lead:Hi,Your ticket is duplicate, please track this ticket https://lightatendthemes.ticksy.com/ticket/2952383/
Pavel Komarek
mega menuClosed
Akira Prestashop 1.7, 8.x
Updated January 8, 2022 at 2:47am
10
Most recent comment from Naik Lead:Hi,As check the menu is switching fine when changing the display. Please check the video https://www.awesomescreenshot.com/video/6751611?key=5f5300c309bb70b712e3606a39441a92Thank you!