Public Tickets
Webbrent
Gmetrix and Website Optimisation of Google FontsClosed
Akira Prestashop 1.7, 8.x
Updated September 19, 2022 at 2:33am
2
Most recent comment from Naik Lead:You need to handle it manually by downloading the font files and calling them through CSS. https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp
Thank you!
Webbrent
Mobile Product Selection Different for Android/IPhoneClosed
Akira Prestashop 1.7, 8.x
Updated September 19, 2022 at 2:32am
2
Most recent comment from Naik Lead:Unfortunately, the hover effect coming from the desktop on these two mobile platforms is handled differently.Android does not support 2 clicks yet.Thank you!
hyofarmsindia
Missing Template Error in Error LogClosed
Akira Prestashop 1.7, 8.x
Updated September 19, 2022 at 2:30am
4
Most recent comment from Naik Lead:Unfortunately, currently there is no more information about this error from Prestashop.
Thank you!
thedigitalworld
Duble price and add to cart widgetClosed
Akira Prestashop 1.7, 8.x
Updated September 17, 2022 at 6:20am
2
Most recent comment from Naik Lead:Thank you for contacting us!
However you need to contact the module developer for help in this case.
EleBo
Elementor widgets translateClosed
Akira Prestashop 1.7, 8.x
Updated September 16, 2022 at 9:38am
2
Most recent comment from Naik Lead:Please follow the steps as attached.
For step 1 please choose the correct module name as shown in the picture. In step 2 you choose the module to translate as "axoncreator"
Thank you!
elinakrumina2
Combination imagesClosed
Akira Prestashop 1.7, 8.x
Updated September 2, 2022 at 7:30am
5
Most recent comment from elinakrumina2:Thank seems to be the answer. Thank you!
Webbrent
Categories Alignment | Size | Description | Per LineClosed
Akira Prestashop 1.7, 8.x
Updated August 27, 2022 at 2:53pm
8
Most recent comment from Naik Lead:We currently have several layouts for this section.
However, as you describe specifically, there is no such option. You can customize it by adding custom CSS.
Thank you!
raphaelmrlc
Image distortionClosed
Akira Prestashop 1.7, 8.x
Updated August 25, 2022 at 9:31am
5
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
David
Axon Creator Home FailedClosed
Akira Prestashop 1.7, 8.x
Updated August 23, 2022 at 8:29am
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
elinakrumina2
Products per page - dropdownClosed
Akira Prestashop 1.7, 8.x
Updated August 16, 2022 at 8:32am
2
Most recent comment from Naik Lead:Hi,You can find it in this file rootthemesakiratemplatescatalog_partialssort-orders.tplThank you!
V1KT0R1
shorten number of charactersClosed
Akira Prestashop 1.7, 8.x
Updated August 15, 2022 at 3:30am
2
Most recent comment from Naik Lead:Unfortunately this option is not available at this time.Thank you!
Nicolas
Product reviewsClosed
Akira Prestashop 1.7, 8.x
Updated August 10, 2022 at 1:48am
2
Most recent comment from Naik Lead:Hi,You can manage all the reviews like the attached photo
mibax
footer@letterClosed
Akira Prestashop 1.7, 8.x
Updated August 9, 2022 at 3:31am
5
Most recent comment from Naik Lead:We found the footer to display properly. Can you describe in more detail which part you cannot delete? What are the specific steps to get there?
mibax
megamenuClosed
Akira Prestashop 1.7, 8.x
Updated August 8, 2022 at 2:20am
3
Most recent comment from Naik Lead:Please do not hesitate to contact us if you have any other needs.
mibax
licenseClosed
Akira Prestashop 1.7, 8.x
Updated August 6, 2022 at 3:18pm
4
Most recent comment from Naik Lead:Hi,PLease check again!We have successfully migrated your license.