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  Public Ticket #4491530
module reviews
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  • mibax started the conversation

    Hello,

    We have already solved the problem with the reviews module some time ago. Until I started translating the Axon - Product Reviews module into Slovak language the module worked fine. 

    When was module translated  and open the product detail page to check the translation -  a blank page appeared.
    The module works correctly only in the English language.
    I am sending a debug message in the attachment.

    Attached files:  error reviews.jpg

  •  419
    Naik replied

    Please enable debug mode and try the action you described that caused the error.

    If you have any bug reports for the Prestashop platform, you can submit them here so we can identify the error.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • mibax replied

    Hi,

    There is nothing new, the problem persists as I described it some time ago.
    The reviews module works correctly in English. (see attachment)
    There is an error in Slovak. (see attachment.
    Screen shots are taken with debug mode enabled.


    Attached files:  in slovak language.jpg
      in english.jpg

  •  419
    Naik replied

    Hi,

    You need to check this translation record "You need to be %1$slogged in%2$s or %3$screate an account%4$s to give your appreciation of a review."

    Can you delete the translation of this record to check if the error persists?

    Thank you!

    Attached files:  Translations-•-reviews.png

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • mibax replied

    Hi,

    Yes, if I delete this translation, the module behaves correctly.

  •  419
    Naik replied

    This translation contains multiple Prestashop variables.

    You need to edit the translation correctly, keeping the variables and the characters around the variables complete.

    Translate only English words. Try translating again and check.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • mibax replied

    Hi,

    modul is OK.

    Thank you

  •  419
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)