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  Public Ticket #4487220
Button Add Extend Content with AxonCreator on product page
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  • hpalmier started the conversation

    Hello,

    For technical reasons, I need to enable the New Product Page feature in New & Experimental Features.
    Unfortunately, this causes the Axon button to disappear from the product page: Add Extend Content with AxonCreator.
    How can I make it appear in this new configuration?

    Best regards

    HErvé

    Attached files:  button-add-content-on-product-page.jpg

  •  419
    Naik replied

    You need to click save product before this button appears.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • hpalmier replied

    Sorry, but your solution doesn't work.

    Even after saving the product, the button still doesn't appear.

    Regards

  •  419
    Naik replied

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   hpalmier replied privately
  •  419
    Naik replied

    It seems that Akira's default hooks are no longer sufficient.

    Please try clicking the "Add hook for theme" button again and check again.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • hpalmier replied

    I just clicked the Add hook for theme button but nothing happens in the product edit page.

    Regards

  •  419
    Naik replied

    Please upgrade Akira to the latest version to fix this error.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • hpalmier replied

    I'm definitely having no luck. My license is active, but I can't update Akira.
    There's a red cross telling me to activate the AxonCreator module, but it's already been activated.

    Best regards

  • hpalmier replied

    Sorry I found the solution. You need to update the nrtupgrade.zip module because mine was too old.

  • hpalmier replied

    Now everything is working properly on the product page. Thank you for everything.

  •  419
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)