Hello, When I try to edit some hooks I get the error:
Sorry, the content area was not found in your page. "You must call 'the_content' function in the current template, in order for AxonCreator to work on this page."
It happens to me when I'm in the "Add & Edit Content" section in several of the Hooks and in the description sections in the categories, without knowing when sometimes I can get in to edit it, but a newly created category fails with the error, I attach a screenshot of the notification, it takes me to a page that does not exist to try to solve the error "https://api.axonviz.com/the-content-missing/"
It keeps happening, the strange thing is that there are three of us using it with the same Prestashop user and sometimes only one can log in and the other two cannot.
I can't open the axon editor for category 13, which is the last one created (last week), and I can't open the hooks either. For example, the displayLeftColumnProduct hook gives me the same error.
Prestashop system seems to be unable to perform configuration actions related to the original file. https://www.awesomescreenshot.com/image/53450982?key=72adfafa63ea783bc1107910e946564e
Please check your CHMOD configuration.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do bestRate now
Hello, When I try to edit some hooks I get the error:
Sorry, the content area was not found in your page.
"You must call 'the_content' function in the current template, in order for AxonCreator to work on this page."
It happens to me when I'm in the "Add & Edit Content" section in several of the Hooks and in the description sections in the categories, without knowing when sometimes I can get in to edit it, but a newly created category fails with the error, I attach a screenshot of the notification, it takes me to a page that does not exist to try to solve the error "https://api.axonviz.com/the-content-missing/"
Thanks for your help.
Attached files: image.png
Hi,
Please try to press add hook for theme button as attached image and try again.
Thank you!
Attached files: add-hook.png
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
It keeps happening, the strange thing is that there are three of us using it with the same Prestashop user and sometimes only one can log in and the other two cannot.
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
When creating a new category you need to press the save button first so that the category can be initialized.
Only when the category is initialized and can be viewed on FO can the live editor work.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
I can't open the axon editor for category 13, which is the last one created (last week), and I can't open the hooks either. For example, the displayLeftColumnProduct hook gives me the same error.
Attached files: image.png
image2.png
Please reconfigure CHMOD folders as Prestashop is warning.
We cannot change the cache configuration to check the error you are experiencing.
Thank you!
Attached files: Información • BOISA NUTRICION SL.png
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Hello, the permissions were changed when FTP was enabled, it is now resolved and the problem continues to appear the error
Prestashop system seems to be unable to perform configuration actions related to the original file. https://www.awesomescreenshot.com/image/53450982?key=72adfafa63ea783bc1107910e946564e
Please check your CHMOD configuration.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)