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  Public Ticket #3807363
Pas de produits qui s'affichent dans ma catégorie
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  • Théo started the conversation

    Je n'ai pas de produits qui s'affichent dans la catégorie Petits formats alors que mes produits sont bien rangés dans la catégorie en question. 

    Attached files:  Capture d’écran 2025-01-24 à 11.05.43.png
      Capture d’écran 2025-01-24 à 11.05.55.png
      Capture d’écran 2025-01-24 à 11.34.20.png

  •  409
    Naik replied

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Théo replied

    Thanks :)
    URL : https://lagriffephotographie.com/admin190i4fbfivqbq1e0mxg

    User : [email protected] Password : puxmix-zEnsem-sabqu4


    FTP Host : 172.252.236.177 User : lagriffe-ftp Password : 4qw3$06fR Folder : /httpdocs/ Port : 21


  •  409
    Naik replied

    Sorry for late reply!

    We see that the category currently has products.

    Do you need any further assistance?

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Théo replied

    Now its ok but my question now is about your connexion by social network, nothing is up to date In your technical documentation, whether it's screenshots or even your help files, it says Error 404. Please help me with this, because these days it's very important to be able to connect with social networks. Thank you and have a nice day.

    Attached files:  Capture d’écran 2025-01-30 à 16.59.39.png
      Capture d’écran 2025-01-30 à 16.59.22.png

  •  409
    Naik replied

    Sorry for the late response!

    Can you specifically point out which social network's share button is 404?

    For facebook and linkedin we found it working fine.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Théo replied

    Hello, your Facebook tutorial is out of date and your documentation for almost all the other networks doesn't work ...
    https://www.swisstransfer.com/d/7d8cdd09-1b52-43f6-a1e8-f06d5a536156

  •  409
    Naik replied

    Thanks for your feedback!

    We will update these configuration instructions as soon as possible.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Théo replied

    Ok.
    Can you set this up for me quickly please? It affects my turnover, and I've already had several people tell me that it wasn't practical... And that's normal... I don't think it's normal to have modules that are so far behind when almost 50% of people these days use their social networks to connect to websites....

  •  409
    Naik replied

    Hi, you can check this documentation https://axonviz.com/nrtsociallogin/documentation/#social-login

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Théo replied

    Hi !

    First click, wrong screen. What the fuck ? 
    Could you give my request the slightest consideration? Everyone needs a network connection these days and your two tutorials are obsolete. Please contact me to set up a videoconference and put an end to this mess. 
    I've already wasted enough time on you... make a little effort... 

    Attached files:  Capture d’écran 2025-03-06 à 08.04.20.png
      Capture d’écran 2025-03-06 à 08.04.11.png

  •  409
    Naik replied

    Are you really using the latest version? The buttons and actions we describe in the guide match the latest version.

    The displayed ad image or banner may be different in different countries.

    Thank you!

    Attached files:  All-Apps-Meta-for-Developers.png
      Social-technologies-Meta-for-Developers.png

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Théo replied

    It's not the same. I repeat, I don't understand anything. 
    Are you going to leave me with nothing for much longer? 
    Seriously wtf 

  •  409
    Naik replied

    Go to the Facebook app link https://developers.facebook.com/ and you will see the instructions are screenshots from this page.

    You need to log in to your Facebook account to create the app.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Théo replied

    10 times I do this dude...

  •  409
    Naik replied

    Where are you stuck? What screen is not shown in our guide?

    Can you take a screenshot of that location?

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Théo replied

    Hi ! I can't go to take 50 screenshots... DO IT PLZZZZ. Or meeting video ? 2 mouth this could be finish ! 

  •  409
    Naik replied

    To initialize an APP API to log in with Facebook, you need to follow the steps required by Facebook.

    We have provided detailed instructions with images, each image only takes 1-2 seconds to view and click. The total implementation time is only a few minutes.

    It took us a whole working day to create such a guide.

    For custom requests, you need to request a paid custom service.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)