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  Public Ticket #3791012
Labels Moved on Products since update to 2.4.7.5
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  • Webbrent started the conversation

    Good Day,

    I run your Akira theme for numerous customers of ours for their e-commerce platforms. Since the latest update to 2.4.7.5 the labels for NEW, OUT OF STOCK etc... Have moved as can be seen in the screenshot attached.

    Previously they used to be on the top left of the category image as per second attached image. Is there something I am missing or is there a way to place them back where they were?

    TIA

    Attached files:  Screenshot 2024-12-28 at 15.13.43.png
      Screenshot 2024-12-28 at 15.19.00.png

  • Webbrent replied

    The labels seem to be fine when clicking into a product, but on the category pages those labels are now not working correctly.

    The labels are also working properly on the product carousels. Any advice will be welcomed, otherwise I will have to revert 6 installations to before the 2.4.7.5 upfate.

  •  395
    Naik replied

    We are still displaying this.

    You may have encountered an error or the cache has not been cleared after the update.

    Please try clearing the Prestashop cache and browser cache and check again.

    If the error persists, please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!

    Thank you so much for waiting!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Webbrent replied

    I have cleared the cache numerous times over and also attempted through incognito means. The problem persists sadly.

    Which template is it that would've been effected? Perhaps I can just replace this template without having to revert.

    Thank  you for your feedback.

  • Webbrent replied

    After restoring one of our clients websites that are using AKIRA we have found that it is not the Akira Theme with the issue. It is a the Preorder module from Webkul that is effecting the category template for some reason. We have raised the matter further with them.

    Best Regards for 2025...

  •  395
    Naik replied

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)