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  Public Ticket #3739608
Shipping cost in Ajax Cart
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Comments

  • Creative-Cables started the conversation

    Hi
    I am writing because of a doubt. On the theme's ajax cart, shipping costs are not displayed. Is it a setting I can't find or does it not show them?

  •  395
    Naik replied

    We're sorry but we don't understand. Could you please explain in more detail and take some screenshots.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Creative-Cables replied

    Hi Naik, certainly, here are screenshots.
    One is https://demo.prestashop.com
    The other our https://www.creative-cables.com

    When you add something to the cart on our site you see neither in the right ajax cart nor in the cart page the shipping charges, even if you are geolocated.

    Am I doing something wrong?


    Thank you!

    Attached files:  Ship1.JPG
      Ship2.JPG

  •  395
    Naik replied

    You need to set up the appropriate shipping method and enable the freeshipping option to display the label.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Creative-Cables replied

    Hi, I don't want only the free shipping label (that was an example), i need the shipping cost. Here is a screenshot of our old site (ps 1.6, theme Panda)

    Thanks!

    Attached files:  Ship3.JPG

  • Creative-Cables replied

    Hi Naik,

    was my question clear after seeing the screenshot?
    Thank you!!!


  •  395
    Naik replied

    Sorry for the late response!

    You need to double check your shipping methods and make sure they charge in any case without logging in.

    The fees will show up when you configure the shipping method correctly.

    Thanks for waiting!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Creative-Cables replied

    Hi, all couriers on the site are configured to work with all groups (visitor, guest and customer included)
    Even getting as far as checkout, when I choose the shipping address, I see the charges but not in the floating cart.

    Attached files:  cart1.JPG
      cart2.JPG

  •  395
    Naik replied

    Sorry, we only guarantee that the shipping cost is displayed in the cart detail page as default Prestashop.

    For mini carts we only show the free shipping label by configuring Free shipping starts at.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)