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  Public Ticket #3728697
File manager won't open
Closed

Comments

  • mobiliandcomobilier started the conversation

    Hello,

    I'm having a problem adding an image. The file manager doesn't want to open anymore. What can I do?
    It loads but doesn't open, but yesterday it worked fine and I haven't added any modules since. I'd like to put the site online quickly. Can you tell me what's going on?

    I think I understand where the problem comes from, I created a new access to my prestashop in superadmin but when I'm connected with this account the file manager does not open, I had to log out and connect with my first account for it to work. This is annoying because I want other people in my team to be able to make changes with their account.

    Attached files:  loading-file-manager.JPG

  •  375
    Naik replied

    Please enable debug mode and reopen file manager to see if any errors are reported?

    Thank you!

    Best regards,

    Naik - Lightatend Team 

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