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  Public Ticket #3695324
My Account link doesn't work
Closed

Comments

  • Sergio started the conversation
    July 29, 2024 at 3:47pm

    Hi,

    My Account link doesn't work since last update. It should open a form in the right side of the page but it doesn't. Also I can't find how to change the behavior, i.e., instead of opening a form direct it to My account/sign in page.

    Thank you,

    Regards

  •  375
    Naik replied
    July 30, 2024 at 1:31am

    Hi, can you please try to press the add hook button for theme as attached image.

    If the error persists, please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!

    Attached files:  add-hook.png

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Sergio replied
    July 31, 2024 at 9:47am

    Hi Naik, it did work but deleted all my Custom CSS.

    Thank you, Best

    Sergio

  •  375
    Naik replied
    July 31, 2024 at 4:22pm

    Hi,

    This button cannot delete custom CSS.

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!


    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)