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  Public Ticket #3433672
Error: Sorry, the content area was not found in our page (hooks)
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  • BCN-DM started the conversation

    Same issue of two weeks ago,

    I need to edit the product page. I am trying from AXON CREATOR > HOOK > displayProductAccessories and displayProductSameCategory, but I get the error: "Sorry the content area was not found in your page. You mast call 'the_content' function in the current template".

    I tried to fix it by clicking on the "Add Hooks for Theme" button in the Theme Customizer section, but it didn't work....

  •  386
    Naik replied

    Do you have any restricted products?

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • dominikg15 replied

    I have the same problem on one of my products. How to fix it?

  •  386
    Naik replied

    First you need to try using the add hook for theme button like the attached image to fix the error.

    If the error persists, please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!

    Attached files:  add-hook-button.png

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   BCN-DM replied privately
  •  386
    Naik replied

    Hello BCN-DM,

    You need to create a new ticket so tech can help you.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)