Comments CreMedia_Global started the conversationApril 7, 2023 at 11:58amI uploaded all product images in unified size 800x1091 pxset all default thumbnail sizes according to the same aspect ratio.Regenarated thumbnails, but the result is many images got compressed or stretched in a weird way (both on product grid AND product details page)Tried regenerating thumbnails and cleared cache many times but same result.I attached here:Screenshot of orginial product pic uploaded in PSExample of how same product appears inproduct details pageThumbnail default sizesImage settingsAttached files: Screenshot 2023-04-07 144819.png Screenshot 2023-04-07 145207.png Screenshot 2023-04-07 144659.png Screenshot 2023-04-07 145343.png 388Naik repliedApril 8, 2023 at 1:42amYou need to set this value to automatic (picture attached) for the images to be generated properly. Thank you!Attached files: Image-Settings-•-PS-8.pngBest regards, Naik - Lightatend Team A good review and positive comment would help us to keep doing what we do best Rate now Our support time Monday-Saturday (9am-6pm GMT+7)2 LikesCreMedia_Global repliedApril 13, 2023 at 4:18pmIt works now, thanks a lot! 388Naik repliedApril 14, 2023 at 1:52amWe are glad to hear this is resolved. Please do not hesitate to contact us if you have any other needs. Best regards, Naik - Lightatend Team A good review and positive comment would help us to keep doing what we do best Rate now Our support time Monday-Saturday (9am-6pm GMT+7)1 Like Sign in to reply ...
I uploaded all product images in unified size 800x1091 px
set all default thumbnail sizes according to the same aspect ratio.
Regenarated thumbnails, but the result is many images got compressed or stretched in a weird way (both on product grid AND product details page)
Tried regenerating thumbnails and cleared cache many times but same result.
I attached here:
Attached files: Screenshot 2023-04-07 144819.png
Screenshot 2023-04-07 145207.png
Screenshot 2023-04-07 144659.png
Screenshot 2023-04-07 145343.png
You need to set this value to automatic (picture attached) for the images to be generated properly.
Thank you!
Attached files: Image-Settings-•-PS-8.png
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
It works now, thanks a lot!
We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)