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  Public Ticket #3223108
Message tell to deactivate but need to purchase now
Closed

Comments

  • jimmy started the conversation

    Hello,

    I had got a message that tell me to deactive and reactivate my license key because there was an error with SSL.

    I did it, but now, I can't use the same.

    What's the matter ? 

  •  386
    Naik replied

    Please enter your purchase code here, we will refresh it and you can activate on the new page.

    Please note, the old site will be deactivated.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   jimmy replied privately
  •  386
    Naik replied

    Hi,

    Your license is refreshed!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • jimmy replied

    Ok, it is good !
    Thanks you !

  •  386
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • armin_ruf replied

    Hej Naik, I have the problem that my site had to be reinstalled - now the license does not work. I can not write to you as the support is run out. What can I do?

  •  386
    Naik replied

    Please use our license migration tool as attached photo.

    Just enter the correct license and old domain.

    1489834817.jpg

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)