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  Public Ticket #3219581
Axon Cretor infinite loading screen
Closed

Comments

  • raphaelmrlc started the conversation
    January 30, 2023 at 2:02pm

    Hi,

    Hope you'r well !

    My Axon Creator builder is infinitez loading since fews days.
    How can I solve that please ? 

    Thank you and have a nice day !

    Attached files:  FireShot Capture 096 - AxonCreator - Header 2 - inst-la-cure-gourmande-preprod.abtel.fr.png

  •  386
    Naik replied
    January 30, 2023 at 4:15pm

    Are you using the CloudFlare service

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • raphaelmrlc replied
    January 31, 2023 at 9:56am

    Hi, no I don't think so 
    It was working few days ago.
    I saw on forum that it could be because of a server overload.
    Maybe you need credential to take a look ? 
    Best regards,

  •  386
    Naik replied
    February 1, 2023 at 4:01am

    Please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   raphaelmrlc replied privately
  • raphaelmrlc replied
    February 2, 2023 at 8:54am

    Hi, 
    I dont know if you did something but it's working now !

    Thanks for your reactivity

    Have a nice day 

    Raphaël

  •  386
    Naik replied
    February 2, 2023 at 9:27am

    We have fixed your bug!

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)