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  Public Ticket #3206238
404 Page
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  • av1-communication started the conversation

    I have an issue with my 404 page. When a page is not found, it shows a blank page. How can I solve this and create a 404 page ?

  •   av1-communication replied privately
  •  386
    Naik replied

    Please edit 404 page as attached image. Add an existing 404 template or add your own.

    Thank you!

    Attached files:  Hook-•-PS17.png

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • av1-communication replied

    Thank you.

    I created the hook youas you told but I have an error trying to edit the page with Axon Creator.

    I attached a file showing the error

    How do I fix it please ? What do I have to do next ?

    Attached files:  Axon Error.pdf

  •   av1-communication replied privately
  •  386
    Naik replied

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   av1-communication replied privately
  •  386
    Naik replied

    Can you check again?

    We have added a test 404 form and it shows up successfully. https://phone-ride.com/404

    Please check.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • av1-communication replied

    Yes it shows a 404 page. Thank you.

    What was the issue and how did you fix it ?

  •  386
    Naik replied

    Without any errors, we just went to Axoncreator and did a normal insert demo tempalte.

    Please check again.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)