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  Public Ticket #3186315
translation
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  • o_merveille started the conversation

    Hello.

    Since I updated yesterday from 2.3.9 to 2.4.0, some translations disappeared.

    Ex: to create an account, the button formerly "créer un compte" came back to english version "create one here".

    A shecked, translations fields are well translated.

    Same issue for product labels: "New" came back to "New" (are translated "Nouveau" in the back office), "Sale" is translated to "Promotion" in back office, but new template does'nt take it into account.

    In general, translation were ok with the former template version, not anymore with the 2.4.0

    The most important: "password" must come back to "mot de passe", "create account" to "créer un compte"

    Thank you

    Attached files:  pb compte.jpg
      new sale.jpg

  •   o_merveille replied privately
  • o_merveille replied

    As you can see, the translation field is filled.

    I tried reinit, and cache clean, but the issue remains...

    Attached files:  creation.jpg

  •  386
    Naik replied

    Thank you very much for contact us!

    Please provide us Back Office access to the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   o_merveille replied privately
  • o_merveille replied

    Did you receive credentials in my private post?

    Best regards

  •  386
    Naik replied

    Please find the rest as attached photo.

    You need to choose to translate Akira child theme.

    Thank you!

    Attached files:  Traductions-•-Ô-Merveille-.png

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • o_merveille replied

    Excellent! Part of the issue is now solved!

    For "sale" and "New" labels instead of "promotion" and "nouveau" for products (shown on my first post), translations of the PS core are ok but not in front office.

    An Idea?

  •  386
    Naik replied

    Hi,

    Now you cna find it follow attached image.

    Attached files:  Traductions-•-Ô-Merveille-2.png

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • o_merveille replied

    Thanks a lot!

    I turned around since the update.

    You can close the ticket, I will review with 5 stars!

  •  386
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Thank you so much for your review!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • o_merveille replied

    Hello

    Another akira child theme needs to be opened:

    When a product is out of stock,  the "add to cart" button becomes "discover". But discover is not translated.

    It's translated on akira theme only, and the field doesn't appear in akira theme translation.

    Can you do something?

    Thank you


  •  386
    Naik replied

    This is a bug coming from the latest version of Prestashop.

    A translation in the parent theme will automatically apply on the child theme, but an error has caused it to not apply on the child page.

    You need to move the file containing the text to the child theme for the translation to appear.

    We have moved the file containing the text to be translated to Akira child theme root/themes/akira-child-theme/templates/catalog/_partials/miniatures/_partials/_product/product-3.tpl. File is taken from parent theme.

    Now you can translate it.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • o_merveille replied

    Done!

    Pertfect!

    Thank you, and Merry Christmas!

  • o_merveille replied

    Oh.... Another translation issue:

    When you choose any products, you have "add to cart" correctly translated in french, and "buy now", not translated.

    Could you unlock it in akira child translation?

    Thank you

  • o_merveille replied

    Joint to that post, you can find a screenshot explaining what I mean

    Attached files:  buynow.jpg

  •  386
    Naik replied

    Hi,

    Sorry for late reply!

    Please copy the original file from the parent Akira theme to be able to translate root\themes\akira\templates\catalog\_partials\product-add-to-cart.tpl   -> root\themes\akira-child-theme\templates\catalog\_partials\product-add-to-cart.tpl 

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • o_merveille replied

    Perfect!

    Many thanks!


  •  386
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • o_merveille replied

    Hello. Another translation issue in child theme, joint to the ticket. You would be kind to indicate what files I have to move inside child theme folder

    Thank you!

    Attached files:  Screenshot_20230106-171040.png

  • o_merveille replied

    Don't answer, I have found, by copying cart-summary.tpl from Akira/template/checkout/_partials to /akira-child-theme/template/_partial

    Empty cart wasn't translated to, as the detailed cart. I have copied cart-detailed.tpl from an to the same folders.

    It worked....

    Thank you!

  •  386
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)