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  Public Ticket #3019276
anomaly code on the pages
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Comments

  • A17store started the conversation

    anomaly code on the pages

  •  386
    Naik replied

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • A17store replied

    Username : [email protected]

    Password:a17store%1

    Port :21


    Server FTP: ftp.a17store.it

  •  386
    Naik replied

    Sorry for late reply!

    We need your BO access information to check and fix bugs.

    Please provide us Back Office access to the site.

    We will check it and help you asap!

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •  386
    Naik replied

    We have disabled the htmlbox module and the redundant code is completely gone.

    Please double check the module you have added.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • A17store replied

    Ok I update you because if you are wrong or that script is used for campaigns or other.

  •  386
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)