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  Public Ticket #2890137
invalid licence code after activation of https
Closed

Comments

  • Bordegoni started the conversation

    Hi there!

    I have recently activated the https protocol on my prestashop site. After doing that I had to deactivate Akira's old license key. I then tried to put the code back and activate it, but I get the following error:

    "You have no more activations left. Please upgrade to a more advanced license (you'll only need to cover the difference)."

    I'm sure that my licence key is not expired. 

    Can you help me?

    Thanks a lot
    Vanessa


  •  386
    Naik replied

    Please enter your purchase code here, we will refresh it and you can activate it.

    Please note, the old site will be deactivated.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   Bordegoni replied privately
  •  386
    Naik replied

    Hi, 

    Now your license is refreshed.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Bordegoni replied

    Hi Naik,

    Thanks a lot!!

  •  386
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)