How to update Akira theme to latest version? Click here.

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  Public Ticket #2788524
Research by aspects
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Comments

  • Gianluca started the conversation

    Hi, why in the latest update released for Akira, the search form for aspects doesn't work? It is no longer displayed in the front office.

  •  386
    Naik replied

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   Gianluca replied privately
  •  386
    Naik replied

    Hi,

    What is your BO link and info login?

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   Gianluca replied privately
  •  386
    Naik replied

    Hi,

    We cannot access your BO with the info you submitted

    Please check again!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   Gianluca replied privately
  •  386
    Naik replied

    Hi,

    Thank you for your info!

    You need to select the category that allows the Faceted Search module to display.

    See attached image.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Gianluca replied

    i had already done this but i still have the same problem. Within the categories, the template does not show me the search by aspects, so it does not let me filter the products based on the type of materials and / or other. From Axon when I load the module on displaycolumafter I only see a gray rectangle and nothing is shown.

  • Gianluca replied

    now he lets me filter by category and price on the angotti creations category, while on the women's line he lets me filter only on price. why?

  •  386
    Naik replied

    Hi,

    The criteria that appear in the filter are because your products contain the same criteria but differ in value, so they appear.

    Your products may be in the same category, so the filter by category does not appear.

    For example, if you want the color criteria to appear in the filter, then the products must all have the color criteria in the combinations, and each product should contain different colors. If all products have the same 3 colors, the color will not appear in the filter.

    Please check it.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)