How to update Akira theme to latest version? Click here.

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  Public Ticket #2777806
licenza
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  • boxfilippo started the conversation

    Hi I bought your theme and I was carrying out tests to understand how it works, (this is the first time I see your theme and integrated modules) after entering the license I activated the HTTPS certificate and from that moment the license activation was blocked and no longer wants to activate even if I am on the same domain

    if you could kindly reactivate it (I haven't used it on any domain yet)
    Thank you

    Another question: if I wanted to do some tests to understand how to best use your theme with the related modules, what can I do? I would like to become a little expert before making the final site, at the moment I am working on a provisional and non-definitive domain

  •  386
    Naik replied

    Hi,

    Thank you for contact us!

    We only activate licenses at a time for a single domain. Please disable HTTPS and go to http domain deactivation your licenses. Then re-activate on the HTTPS domain.

    You cannot use the same license on 2 different domains at the same time.

    We hope that you understand us in terms of how the license works.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • boxfilippo replied

    Hi I have no intention of using the 2 website license
    but having deleted the site to reinstall everything from scratch, I have no possibility to perform the operations you requested
    can you reset the license this time? (which I will always use for the same site)
    thank you

    Salve non ho nessuna intenzione di usare la licenza per 2 siti web
    ma avendo cancellato il sito per reinstallare tutto da capo non ho possibilità di eseguire le operazioni da voi richieste
    potete per questa volta resettare voi la licenza? (che utilizzerò sempre per lo stesso sito)
    grazie

  •  386
    Naik replied

    Hi,

    We will try to help you and get back to you as soon as possible.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •  386
    Naik replied

    Hi,

    Can you please send us your license you want to refresh?

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • boxfilippo replied

    Eccola:

    cc07ffa5-4f17-4fc0-9be3-1b7342b53aeb


    grazie

  •  386
    Naik replied

    Hello, your license has been refreshed.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • boxfilippo replied

    grazie, recensione fatta con 5 stelle 

    Thanks, 5 star review


  •  386
    Naik replied

    You're welcome!

    Please let us know if we can be of further assistance.

    Many thanks in advance!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)