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  Public Ticket #2765943
Standard id
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Comments

  • Dario started the conversation

    We have bought a amazzing filter modules but

    We are having some issues with dynamically updating of product listing.

    It happens because instead of standard IDs: 

    #js-product-list

    #js-product-list-top

    #js-product-list-bottom

    Your theme uses the following IDs: 

    #js-products-list

    #js-products-list-top

    #js-products-list-bottom

    Can you please restore standard IDs in theme? 

    Also, can you please tell us if changing those IDs will have an effect in some other places in theme?

    Thanks!

  •  386
    Naik replied

    Hi,

    Thank you for contact us!

    These are the standard IDs coming from Prestashop, if changed, the entire default function will not work

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Dario replied

    Sure? 

    The standard id are withous "s"  no products but product

    https://devdocs.prestashop.com/1.7/themes/reference/templates/listing/

    #js-product-list

    #js-product-list-top

    #js-product-list-bottom

  •  386
    Naik replied

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   Dario replied privately
  •  386
    Naik replied

    Hi,

    Thank you for your info!

    Now it's ok, please check.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Dario replied

    Perfect only one info

    now when i update the theme i may have problems?

    Thanks for all!

  •  386
    Naik replied

    This adjustment will be available in the next update.

    So you won't need to worry about future updates.

    Please use Akira Child theme if you want to edit the file.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Dario replied

    Now i have this problem , see attachment (sorry) 

  •  386
    Naik replied


    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   Dario replied privately
  •  386
    Naik replied

    Hi,

    Please check your BO link, it return 404 errors

    4741716134.png


    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   Dario replied privately
  • Dario replied

    Any news? Thks

  •  386
    Naik replied

    Please set your index with the default link "index"

    See attached image.

    Thanks!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Dario replied

    Ok thanks for all 

  •  386
    Naik replied

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)