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  Public Ticket #2755354
Translations isues
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Comments

  • softplexity started the conversation

    Hello,

    I have a problem with the translations on the cart page.

    I've translated all the content but it doesn't change. 

    I updated the languages but with no success.

  •  386
    Naik replied

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • softplexity replied

    We can't provide the ftp credentials. If it helps we can only give access to backoffice.

    Can we do an anydesk/teamviewer session so you can show us?

  •   softplexity replied privately
  •  386
    Naik replied

    Hi,

    Currently all text in translated messages tab is invalid, this is a bug coming from the Prestashop platform.

    We'll have to switch them over to the Theme.Shop.xxx tab for the translation to take effect.

    As usual the text just needs to be written in a tpl file as

    {l s='Your cart is currently empty'}

    However, version 1.7.7.2 and above caused an error, the text needs to be edited

    {l s='Your cart is currently empty' d='Shop.Theme.Global'}

    You can find the file to edit the text you have circled in red as follows: root/themes/akira/templates/checkout/_partials/cart-detailed.tpl

    For other text you can search on the theme folder with notepad ++ application.

    After adding Theme.Shop.Global you will find them in the respective translation page Theme> Shop> XXX

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • softplexity replied

    I will test and be back with a reply

  •  386
    Naik replied


    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)