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  Public Ticket #2732595
CMS pages lose footer after save
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Comments

  • johnny02 started the conversation

    Hi,

    I have Akira 2.1 downloaded 2 days ago.

    The homepage shows the footer. The other CMS pages (that I have also created with Elementor) don't.

    Legal and terms pages that were in the site before changing the theme, show the footer. When I edit those pages and then click Save, they lose the footer too.

    Generally,  pages don't  accept the footer option on save. Whatever I choose( i have 2 footers) it goes back to Footer 2 and it doesn't show anything.


    Thank you

  •  386
    Naik replied

    Thank you very much for contact us!

    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • johnny02 replied

    Hi 


    Unfortunately I can’t provide ftp nor credentials. It’s the line of the company. 

    Did you ever had such an issue before?

  •  386
    Naik replied

    This update has just been released and this bug is reported for the first time.

    We checked on the demo.

    Please update this module to fix the error. root/modules/nrtthemecustomizer/

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • johnny02 replied

    Hi Naik,

    It did worked. Thank you

  •  386
    Naik replied

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)