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  Public Ticket #2529260
How do you access the Elementor-based editor?
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Comments

  •  1
    Eduardo started the conversation

    Hello:

    Depending on your advertising, you can use:
    Elementor based live PageBuilder
    Edit your Home page, CMS Pages, Product pages, Category pages live and from the front office of your store.

    I can't find the publisher. Neither in the theme nor in your instructions.

    Thank you.

  •  386
    Naik replied

    Hi,

    Thank you for contact us!

    Which version of Akira are you using?

    Elementor is only available on Akira 2.0.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •  1
    Eduardo replied

    Hello:

    I bought the Theme two days ago.
    I was convinced that I was buying the latest version.
    It's version 1.0
    How can it be that I have version 1.0 when I have bought 2.0?
    Regards,
    Eduardo

  •  1
    Eduardo replied

    The file I have received is called:

    ps_akira_package_2.0.0
    But inside the folder, the installation file is:
    akira_theme_1.0.0

  •  386
    Naik replied

    Hi,

    Please See readme.txt in the package you downloaded. 

    Akiara 2.0 installation file is located just outside with the name akira_theme_installations_file.zip

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •  1
    Eduardo replied

    Hello:

    After much effort I have managed to get the elementor version working.
    Although the theme still appears as version 1.0.0.
    But the home page appears misplaced.
    And the elementor editor is not working.
    I attach the images.
    The prestashop version is just installed.
    I beg you to help me, because there are already many wasted days.
    Thank you.

  •  386
    Naik replied

    Thank you very much for contact us!

    We will install Akira2.0 for free on the default Prestashop version.

    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)