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  Public Ticket #1716766
Perfect Gifts - Responsive Prestashop 1.7 Theme
Closed

Comments

  • luchoweb started the conversation
    September 18, 2018 at 7:26pm

    I bought the Perfect Gifts - Responsive Prestashop 1.7 Theme , I installed but now I am not using it.

    Now I want to reinstall my site with another domain  and is not working, its about the license or what??

  •  375
    Naik replied
    September 19, 2018 at 1:31am

    Hi,

    Thank you for contact us!

    If you do not want to use Gift anymore just go to the modules and remove all our modules starting with lae and Smartblog module.

    After that you can use all of your Prestashop site normally.

    All technical support related you need to renew our support package to get it.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • luchoweb replied
    September 20, 2018 at 3:38pm

    I mean, I need to reinstall my site with the gift theme, but do not works, i am using prestashop 1.7.4.2 its about compatibility???

  •  375
    Naik replied
    September 20, 2018 at 3:44pm

    Hi,

    With this issue you need to renew our support package here: https://themeforest.net/item/perfect-gifts-responsive-prestashop-17-theme/19600615. Then your ticket will be transferred to the technical team.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)