I had all the dynamic content on the homepage set up and showing correctly, then I deleted some files on the server (app/cache/prod) and also the cache of prestashop and all the content in the homepage disappeared. Now I have only a phrase: "Hello world! This is HTML5 Boilerplate.". How can I get my content back?
I have tried disabling the Manage Page Editor module. When I do so, I can see on the page only the text "Hello world! This is HTML5 Boilerplate", without anything, only this text. I did not re-configure the module because I don't want to lose all the blocks I have created in Lea Configure -> Manage Page editor.
We are glad to hear this is resolved. The ticket will be closed. A reply to this ticket will reopen it at any time. Please do not hesitate to contact us if you have any other needs.
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I had all the dynamic content on the homepage set up and showing correctly, then I deleted some files on the server (app/cache/prod) and also the cache of prestashop and all the content in the homepage disappeared. Now I have only a phrase: "Hello world! This is HTML5 Boilerplate.". How can I get my content back?
Thank you
Also my content pages (es: http://advworld.net/18orchidea/content/4-chi-siamo) have the same problem
I have tried disabling the Manage Page Editor module. When I do so, I can see on the page only the text "Hello world! This is HTML5 Boilerplate", without anything, only this text. I did not re-configure the module because I don't want to lose all the blocks I have created in Lea Configure -> Manage Page editor.
It's quite urgent!
I'll be waiting for your kind answer,
thank you
Hi,
Thank you for contact us!
All your content configured in Page Editor module will be lose if you disable this module.
Blocks called by adding another module will remain intact, but you have to call it a hook on the homepage.
Have a nice day!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
so I have to modify the homepage .tpl, inserting the hook? If yes, what is the home template?
I have the same problem with the pages under /content/, is it the same problem?
Please provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Because it's tpl file so you need to clear smarty cache to check.
Or you can choose the option "Recompile templates if the files have been updated" in your BO > Advanced Parameters > Perfomances page.
You can tell us why you want to disable the hoamepage editor?
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
The working time of us is from 8h:00 - 11h:30.
And from 13h:30 - 17h:30.
Our time zone: GTM+7 http://www.worldtimeserver.com/current_time_in_VN.aspx
We will help you tomorrrow.
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
We are glad to hear this is resolved. The ticket will be closed. A reply to this ticket will reopen it at any time. Please do not hesitate to contact us if you have any other needs.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advanced!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)