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  Public Ticket #1124916
Theme doesn't work
Closed

Comments

  • Patryk started the conversation

    Hello Support,

    I am writing to you from Poland. We bought your theme with friend. It's very nice to look but it doesn't work. We tried on this URL: http://xenon.mtasa.net/ but it tells invalid format of file . We tried to upload on other, clear server www.pysiek.pl but it didn't work too. I am waiting for your response because we need to start our shop 

  •  387
    Naik replied

    Thank you very much for using our theme!

    Please install our theme in Prestashop 1.7.0.6.

    We are working on some compatibility issues in the latest version 1.7.1.0.

    We will update as soon as possible.

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Patryk replied

    Actually we are on Version PrestaShop: 1.7.0.3

    When we bought - there is information : 

    Software Version PrestaShop 1.7.0.x

    I really don't know how to upload prestashop to 1.7.0.6. I don't have that knowledge.

  •  387
    Naik replied

    Tell me know your theme name you are using.

    Okay or Perfect Gift?

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •  387
    Naik replied

    Ticket.com is operating unstable.
    Do you have skype?

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • Patryk replied

    Hi,

    in attachment i have source code. Is it pronlem with Perfect gifts?

  •  387
    Naik replied

    Please tell us, where is your page?

    or send us link to this page.

    Thanks!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •  387
    Naik replied

    Our intent is a specific page on this site: http://podaruj.to/

    checkout page, detail page or some one.

    Please check your module przelewy24. Because it's not our module.

    Enjoy the rest of the day!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)