Public Tickets
karsenty stephane
PhotoSwipe and Video ButtonClosed
Other Question Prestashop 1.7
Updated October 10, 2024 at 12:24pm
3
Most recent comment from karsenty stephane:Bonjour j'ai posté et payé une nouvelle licence personne ne me répond par inadvertance j'ai mis les codes de mes accès sur un ticket public il faudrait supprimer ce poste s'il vous ...
activemediaconcept
Edit page authentication and identityClosed
Other Question Prestashop 1.7
Updated June 3, 2024 at 12:53pm
6
Most recent comment from Naik Lead:You need to use the Akira child theme to save your edits.
We have the Akira child theme available inside the package you download from Themeforest.Thank you!
utercnila
psgdpr_consentClosed
Other Question Prestashop 1.7
Updated May 16, 2024 at 2:32am
4
Most recent comment from Naik Lead:You need to create a new ticket in the correct category and send access information to the technician for support.
Thank you!
utercnila
psgdpr_consentClosed
Other Question Prestashop 1.7
Updated May 2, 2024 at 9:03am
4
Most recent comment from Naik Lead:Unfortunately, for errors you need to create a ticket in the correct category to receive support from technicians.
Thank you!
utercnila
Header sticky alwaysClosed
Other Question Prestashop 1.7
Updated March 12, 2024 at 2:23am
4
Most recent comment from Naik Lead:Please create a new ticket on the Akira directory for best support.
Thank you!
agencelevel2
Modify content directly from databaseClosed
Other Question Prestashop 1.7
Updated September 5, 2023 at 1:54pm
2
Most recent comment from Naik Lead:Sorry, you need to create a new ticket in the correct Akira category so the technicians can help you.
Here we can only answer questions about buying and selling products.
Thank you!
kabsetzr
Akira ElementorClosed
Other Question Prestashop 1.7
Updated August 24, 2023 at 1:43am
4
Most recent comment from Naik Lead:Hi,$69 is a one-time price to download Akira for life.Thank you!
Rosa Lopes
Dropdown categories mobile menuClosed
Other Question Prestashop 1.7
Updated August 3, 2022 at 1:08am
4
Most recent comment from Naik Lead:Hi,Maybe you got the wrong purchase code for a item other than Akira.
It is also possible that you purchased a item other than Akira.
Please go to the download page and double check the item name or r ...
Arnaud44740
fixed menu mobil versionClosed
Other Question Prestashop 1.7
Updated December 14, 2021 at 4:01pm
2
Most recent comment from Naik Lead:Hi,Sorry, we don't have this option for mobile at the moment.
caribe
Version 2.3.5Closed
Other Question Prestashop 1.7
Updated November 8, 2021 at 9:54am
3
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
lucalorusso
Image not showingClosed
Other Question Prestashop 1.7
Updated April 2, 2021 at 8:59am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!You are not using the latest version of Prestashop. Please upgrade to the latest Prestashop version to use and fix this bug.
squerolxipset
Name page in titleClosed
Other Question Prestashop 1.7
Updated November 2, 2020 at 10:58am
5
Most recent comment from squerolxipset:Thanks a lot! fixed, changing the document right in the IF statement, it stops showing it. Cheers!
MrJimmy1
The left menu (panel admin) disappears after installationClosed
Other Question Prestashop 1.7
Updated June 17, 2020 at 7:12am
5
Most recent comment from MrJimmy1:Purchase codese5eee461-e419-46b2-8f9b-b1d152fcafa2 - 9 Jun 2020
luchoweb
Perfect Gifts - Responsive Prestashop 1.7 ThemeClosed
Other Question Prestashop 1.7
Updated September 20, 2018 at 3:44pm
4
Most recent comment from Naik Lead:Hi,With this issue you need to renew our support package here: https://themeforest.net/item/perfect-gifts-responsive-prestashop-17-theme/19600615. Then your ticket will be transferred to the technical ...
Tomas
AddressesClosed
Other Question Prestashop 1.7
Updated July 4, 2018 at 2:35am
6
Most recent comment from Naik Lead:Hi,
Sorry about that!
We can not help you, because this is only for purchase related questions.
You need to create a ticket in the right category for the help of technical staff.
Thank you!